Health on demand survey report

Benefits for all. The secret to thriving employees and thriving businesses

Understand the lives and priorities of your workforce; how to energize, reassure and care for them in the most relevant ways, inspiring your entire organization to thrive.

Benefits for all. Benefits for a fast-changing world. Benefits for healthier societies.

To better understand the shifting priorities of different groups within the workforce, we sought opinions from over 17,000 individual employees, across different sectors and levels. Our analysis offers a unique insight into the value employees place on employer-provided benefits and demonstrates the power of a care-first approach.

Are your benefits keeping up with the fast changing times?

We wanted to see what it means to offer benefits that will resonate with individuals and drive healthier societies while addressing key risks of our time, like the impact of climate change on people’s lives. We found that for employees to thrive, employers need to show they care.

Employers have the power to close healthcare gaps so that all employees thrive.

Three key trends

Using benefits as an expression of company values is going to be more important as life becomes more complex.

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Benefits for all

Building benefit strategies that work for everyone requires insight into the broad range of needs and preferences of different employee groups in your workforce.

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Benefits for a fast-changing world

Using benefits as an expression of company values and to mitigate people risk is going to be more important as life becomes more complex, chaotic and digital.

Benefits for healthier societies

Advancing employee health is a critical component of “the S in ESG”. For employers to be part of the solution, they need to address the physical, financial and emotional needs of their workforce.

Explore the industry trends

Employees’ lives have become more complex. The physical, social and emotional, and financial challenges of the past few years have been exacerbated by a period of polycrisis that has encompassed war, environmental disasters, political upheaval and a level of inflation that has affected access to basic necessities”.

Employers have had to reassess the relevance and value of their benefits and are looking for creative and new ways to grow their business and their talent.

1 Benefits for all
2 Benefits for a fast changing world
3 Benefits for healthier societies

Different employee groups, for example Gen Z, caregivers and women, have different priorities, which change over time. Employers who gain insight to the varying industry section in their workforce are able to focus on providing meaningful benefits for all.

Now is the time to introduce Gen Zs into your benefits mindset. Gen Z, those aged between 18 to 25, just entered the workforce with many in-demand skills. But they also have a unique set of needs and expectations that differ from previous generations.

Gen Z are the most likely generation to say that they are thriving within their roles. But that enthusiasm does come at a cost. Almost all of Gen Z said that they are at risk of burnout from many factors such as work pressure, toxic culture, poor leadership. They're also more comfortable, though, asking for mental health support than any other age groups.

Employers can help Gen Zs continue to thrive for the long-term by making their needs part of your benefits mindset. Read "Health on Demand" and learn how to support Gen Zs to help set them up for success.

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Caregiving is part of the fabric of life. Many employees have caregiving responsibilities for children, carers, family members, or friends. But we are seeing that caregivers live with higher levels of stress in everyday life than non-caregivers. Are more likely to work when physically or mentally unwell, and are twice are likely to struggle financially with medical expenses.

Despite these challenges, caregivers value the support of their employer and are more likely to say, their employer cares about their health and well-being than non-caregivers. Many say, they are thriving in their current role, giving employers a well-timed opportunity to support caregivers' ongoing challenges and to build on this group's trust in the workplace. Are you caring for your caregivers? Download our Health on Demand reports now.

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Making inclusive changes for meaningful impact. As workforces become more diverse, health care benefit designs needs to keep pace for benefits to be valued. Understanding the needs of all employees, including LGBTQ+, ethnic minorities, women, and many others who continue to experience health and equity and benefit gaps is key.

This is reflected in how well employees feel they are cared for at work and whether they feel they are thriving. For example, universal women's health issues include maternal and reproductive health. And tackling many of these issues benefits everyone, not just women. Get to know your employees. And ask them what is important to their health and how they would like to access benefits.

To make sure your health care benefits have the biggest impact, design for inclusivity, and help ensure that everyone feels supported through their benefits. Advance your efforts in addressing inclusivity gaps. Read our Health on Demand report today.

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Using benefits as an expression of company values, and to mitigate people risk is becoming more important as life becomes more complex, chaotic and digital. Responding to moments that matter, taking a stand on societal issues and building trust via stepping-stones to a more digital health future – we’re seeing employers more actively managing their benefit strategies as they reset for relevance.

How can you intensify your impact on societal issues? While global crises may not be under the control of employers, workers want their employers to act as agents of change to help address societal issues. Paying living wages, women's health issues, social justice, and equity are all major priorities for over half of employees as are the interests of differently abled individuals.

But this is about more than just a few statements on social media. Employees want their employer to be authentic and active about the causes they care about. Employers have a clear opportunity to reinforce their corporate values, and take a stance on social issues through the benefits that they offer. Are you ready to align your benefits and values? Download our Health on Demand research to intensify your impact.

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Consider health equity issues and health risks in your workforce by focusing on the unwell, lower income and part time workers within your employee populations, as well as mental health. Advancing employee health is a critical component of “putting the S in ESG”, and is especially important to younger generations entering the workforce.

Mitigating risk for your unwell employees. Employees who describe themselves as physically or mentally unwell are among the most vulnerable groups at work. Although physical or mental health problems are temporary conditions for many people, for others, they are long-lasting or permanent and can affect their experiences of work and wider life.

Conditions like diabetes, cancer, and hypertension require comprehensive strategies, encompassing prevention, diagnosis, treatment, and workplace supports. Employers can help by identifying gaps in cover and shortfalls in benefit provision where it is needed most. Mitigate risk for the unwell in your workforce. Learn how in our Health on Demand global report.

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Benefits for emotional well-being build employees' mental resilience, support their life beyond work, and protect against burnout. However, there is a gap between the mental health benefits that employees want and what's offered by employers. And taboos still surround mental health at work.

Only around half of employees say they would feel comfortable telling a manager or colleagues that they see a therapist or take medicine for a mental health issue. Employers have the opportunity to offer mental health training to all levels of leadership, identify workplace stressors, and create a mental health plan that covers prevention and treatment across the whole workforce. Consider designing your benefits to foster emotional well-being in the workplace and for your employees' overall lives. Read our latest research, Health on Demand, for insights and actions.

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Health on demand survey report

Benefits for all. The secret to thriving employees and thriving businesses

Benefits for all. Benefits for a fast-changing world. Benefits for healthier societies.

Are your benefits keeping up with the fast changing times?

Three key trends

Benefits for all

Benefits for a fast-changing world

Benefits for healthier societies

Download the Health on Demand 2023 report

Health on demand infographic

Explore the industry trends

1. Benefits for all

2. Benefits for a fast changing world

3. Benefits for healthier societies

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Download Health on Demand 2023 report