How can AI transform your global benefits delivery?
Beyond efficiency: AI’s next frontier in employee benefits
Ep. 7 | 14:31
How will Using AI to enhance benefits insights: the science behind personalization
What is next for AI in the employee benefits space? The next wave of AI is not just about automating admin. It is about helping employers deliver smarter, more personalized benefits and helping employees make better decisions with less friction. From AI-powered benefits navigation to predictive insights and digital twins, the future of benefits technology is moving fast.
In this episode of Transforming Benefits with Technology, Andrew Owens, Simon Jarvis and Kate Brown discuss what may be coming next for AI in benefits — from more automated administration and strategic HR oversight to hyper-personalized experiences, digital twins and the growing importance of trust, consent and value in the use of employee data.
Key takeaways
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AI could cut admin and speed decisionsRoutine benefits tasks may increasingly run in the background through automation and better system integration.
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New employee needs may emergeIf AI increases pace, complexity and cognitive load at work, employers may need new ways to support mental and overall well-being.
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Trust will shape adoptionEmployees are more likely to share data when the value is clear, but organizations will need to demonstrate strong safeguards and responsible use.
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