ERISA Advisory Council delivers download on cyber insurance
Increasing attention on cybersecurity practices
Cybersecurity incidents involving employee benefit plans have garnered increased attention in recent years. These incidents have involved breaches of personally identifiable information (PII) and outright theft of defined contribution (DC) plan participants’ account balances.
In 2021, DOL issued informal three-part guidance on cybersecurity best practices for retirement plan sponsors, fiduciaries, recordkeepers and participants. The guidance stated DOL’s view that ERISA requires fiduciaries to take appropriate precautions to manage cybersecurity risks to retirement plan assets and PII. While DOL didn’t suggest that fiduciaries must maintain cybersecurity insurance, the agency recommended that fiduciaries outsourcing plan administrative services determine whether the service provider has insurance for losses caused by cybersecurity breaches. In addition, DOL advised that fiduciaries should be wary of contractual provisions limiting the service provider’s liability for cybersecurity breaches.
DOL has also ramped up related enforcement efforts, launching a high-profile investigation of a DC plan recordkeeper for alleged cybersecurity breaches (Walsh v. Alight Solutions, No. 21-3290 (7th Cir. Aug. 12, 2022)). In addition, the agency has been including questions about cybersecurity practices and oversight in routine audits of employee benefit plans.
Council’s evaluation and recommendations
Topics for further study
The council said DOL’s study should go beyond cybersecurity insurance to consider other types of insurance products, as well as contractual indemnities from plan service providers. The council noted that many considerations are relevant to understanding how these kinds of protections relate to employee benefit plans, including:
- How relevant insurance products are evolving
- Whether retirement and welfare benefit plans face different considerations
- Who (i.e., the plan or a third party) bears responsibility for losses
- How the probability of cybersecurity incidents correlates with the size of the plan or related organization
- What types of claims result from cybersecurity incidents
Development of educational materials
The council recommended that educational materials address the principal types of cybersecurity threats facing employee benefit plans. In addition, those materials should provide information about key aspects of insurance coverages available to protect against cyber losses, such as:
- Scope of cybersecurity insurance vs. other coverage. Cybersecurity insurance typically covers losses associated with the breach of PII, such as the costs of notifications to affected individuals, credit monitoring, forensic and legal services, and remediation. However, such coverage generally doesn’t extend to the theft or loss of plan assets. Plan fiduciaries seeking to cover those losses usually would need to obtain separate fidelity or crime policies. Insuring against all potential cybersecurity risks may require fiduciaries to maintain a bundle of different insurance policies, as well as contractual indemnification from service providers.
- Role of cybersecurity practices in obtaining coverage. Insurance companies often look at an organization’s “cyber hygiene” when underwriting and pricing coverage. Witnesses noted variation among insurers in weighting particular cybersecurity controls but indicated that multifactor authentication (MFA) for remote systems access is essential.
- Other features of insurance policies. Insurance policies often have deductibles, coverage limits and exclusions. For example, cybersecurity insurance may exclude coverage for ERISA violations. Plan officials should be aware of such exclusions to determine whether to obtain separate fiduciary liability coverage. The council noted that fiduciaries should also fully understand the identity of the named insured, as well as whether coverage is limited to first-party losses (i.e., those incurred by the named insured) or provides coverage of third-party losses (i.e., those incurred by someone other than the named insured, such as plan participants).
Observations about paying premiums with plan assets
What if fiduciaries and service providers aren’t at fault?
Related resources
Non-Mercer resources
- Cybersecurity insurance and employee benefit plans (ERISA Advisory Council, December 2022)
Mercer Law & Policy resources
- 7th Circuit affirms DOL’s authority to investigate ERISA plan cybersecurity (Sept. 13, 2022)
- DOL issues cybersecurity guidance for retirement plans (April 26, 2021)