Overview       |      Agenda       |       Speakers    |       Registration       |      Venue       |      Contact

A new people paradigm

This year, organizations share one agenda — a focus on becoming more human and, in turn, more relatable. It’s about rethinking processes and ways of working. Reinventing the employee experience. Prioritizing health and well-being. Accelerating digitalization to deliver a new vision for work. And everyone in the organization plays a part.

Mercer’s 2022 Asia, Middle East & Africa (AMEA) HR Conference will explore the new realities shaping the future of work — and uncover more connected, people-centric and sustainable approaches to working that bring organizations and their employees closer together. Whether your focus is attracting talent, enhancing flexibility or meeting other transformation goals, we invite you to take part in this year’s exciting event and discover new possibilities — and a new way forward — for your organization.


Platinum Sponsor



Exclusive Media Partner

     Top 3 reasons to attend:


Renowned speakers:

  • Hear from senior HR leaders from top multinational organizations, Mercer experts and industry thought leaders.
  • Discover the most efficient and innovative approaches to overcoming new business challenges.


Constructive networking

  • Connect with like-minded peers and industry experts.
  •  Network and socialize with conference attendees at the venue or via our conference app.


Unparalleled information

  • Access our latest research and client case studies.
  • Get up to speed on trends and best practices that deliver the most value in addressing people challenges.

 Speakers include:

Standard Chartered


Agency for integrated care


Amazon Web Services








See you at the Conrad Centennial in Singapore on 5 & 6 September 2022.


Take part in 2 full days of plenary and interactive roundtable sessions. Network with industry leaders at lunch and refreshment breaks, and enjoy a social evening at the cocktail reception at the end of Day 1.


Read more about the conference agenda, registration process and our terms and conditions below.


DAY 1  | Monday, 5 September 2022

      8:30 am - 09:00 am   |   Registration
  • 09:20 am - 10:00 am  |   Keynote: Future proofing a new workforce

    Speaker: Diana Wu David, Work Futurist and Author

    As we shift to a world of hybrid work, new business models and work without jobs, how can we create a new people paradigm to ensure success?

    In this session, Diana addresses how the future of work is happening now based on what we see in emerging spaces like blockchain DAOs, innovation ecosystems, machines and factories of the future. She will also discuss how global workforce pioneers reflect on how the organization is evolving and exploring the edge of what is possible.

    The workforce is changing to spur on this evolution. In this session, Diana discusses what transformational leaders are doing now to prepare for the future, and how we can reshape the future of work across channels, structures and processes to enable trust and create cultures that unlock more than just commercial value.

  • 10:00 am – 10:40 am  |   A great debate: The challenges and opportunities for hybrid working, and the return to the office

    Moderator: Lewis Garrad, Career Business Leader, Singapore, Mercer


    Rohini Saluja, Managing Director, Advisory Asia Pacific, CBRE

    As pandemic safety measures relax for the moment, going back to the office has become a bit like going to the gym: it feels like a hassle, but people who make the effort often enjoy it — and feel happier and healthier as a result.

    This session will bring to life the ongoing debate and discussion about the future of the office, and the opportunities for hybrid work. We’ll discuss the pros and cons of being more remote, more often; and make arguments for both sides of the coin: for more hybrid work, and more time in the office. As real estate and HR professionals both play an important role in shaping the employee experience, we’ll make a case for how this challenging issue can be addressed by a joined-up team.

      10:40 am - 11:00 am  |   Networking break
  • 11:00 am - 11:40 am  |   The rise of the relatable organization and working without Jobs

    Speaker: Puneet Swani, Career Business Leader, AMEA & Pacific, Mercer


    In this session, we will show how organizations are becoming more human and relatable to be future-fit in the new normal. We will cover the areas these organizations are focusing on. In addition, we will discuss the shifting job-to-work relationship and the new operating system for work that organizations need to adopt to reset their operating systems.

  • 11:40 am - 12:10 pm  |   Creating a more agile, engaging and productive organization using a Talent Marketplace


    Riges Younan, Vice President, Asia Pacific & Japan, Gloat
    Lewis Garrad, Career Business Leader, Singapore, Mercer


    Employees and leaders are no longer satisfied with outdated, clunky organizational processes and structures that leave them feeling disappointed with their careers and business results. People are looking for new and better ways to work, while leaders are looking to unlock untapped potential and productivity.

    The last three years have opened up opportunities to achieve both of these goals thanks to the emergence of technologies that facilitate a more agile and skills-based work structure. In this session, we’ll help you understand why organizations need to change, what that change looks like, how innovative organizations are using Gloat (a talent marketplace technology) to transformation their employee experience and productivity, and what the building blocks of the change process look like.

      12:10 pm - 1:10 pm  |   Lunch and networking
  • 1:10 pm - 1:50 pm  |   Shaping rewards beyond today

    Speaker: Kulapalee Tobing, Partner, Regional Industry and Solutions Leader, APAC, Mercer


    Over the last two years we have heard a lot about the “new normal,” the “great reset,” the need to develop new skills and new ways of working. Let’s not forget, though, that what we need from employee is shifting and what employee needs are also changing. Today, rewards are too often viewed as simply a way to allocate cash to employees in compensation for efforts rendered. However, the way we reward the talent needs to adapt as well. So what will rewards look like in the new world of work? In this presentation, we will share what to focus on when defining 2023 rewards strategies. We will also look at the impact on rewards and other workforce-related challenges, as well as the latest workforce trends on inflation and its impact on salary, the pay-for-skills landscape, retention challenges and overall labor market and hiring trends.

  • 1:50 pm – 2:50 pm  |   Masterclasses

    Topic #1 : A strategic lens to performance management

    Performance management is seen as a key strategic lever which drives organization performance and shapes the organization culture. Given the critical role Performance Management plays, Organisations are reimagining & reshaping key elements to strengthen Performance Management. Join our masterclass to learn:

    • How are some best in class organisations redesigning their Performance Management Frameworks?

    • How are organisation transitioning from Performance Management Processes to building a High Performance Culture?

    • What has worked and what hasn’t within your peers in Singapore?

    • What are employees looking for when it comes to Performance Management?


    Sujata Biswas, Career, Mercer

    Helmi Yusoff, Career, Mercer

    Topic #2 : Mental health - reflect, react and realign

    As the World Health Organization (WHO) put it so well, there is no health without mental health. Even before the COVID-19 pandemic, in Southeast Asia alone, 86 million people were living with depression; anxiety affected almost 60 million.

    While employees’ well-being should be a key consideration for any business, there are other impacts to consider. For example, according to the Lancet Commission report, mental disorders are expected to cost the global economy $16 trillion by 2030 and slow down the Asia’s economic growth by USD 10 trillion. Clearly there is enough evidence to show the substantial burden of mental disorders, both in terms of direct medical costs and loss of productivity costs.

    It’s no longer acceptable for organizations to trade off performance against well-being: if businesses are to survive today’s many challenges, they must combine empathy and economics to be sustainable and see their people as “joined-up” human beings. It’s time for action, so join our masterclass to hear more about the opportunities inherent in managing and curating a competitive and differentiated employee value proposition focused on total well-being.


    Eima Azim, Health and Benefits Consulting Leader, Mercer Marsh Benefits Consulting, India


    Topic #3 : Moving from jobs to skills: how to make it real

    Skills-based work arrangements bring more flexibility to the way work is distributed and executed. In order to truly incentivize change, our rewards and data mechanisms must lead the way. In this Masterclass, Mercer compensation experts show you how to embed proprietary skills data and tools to create forward-looking skills-based equitable rewards structures.


    Kabir Nath, Principal, Mercer

    Lionel Low, Principal, Career, Mercer

    Topic #4 : Executive pay & incentives: relevance in times of uncertainty

    Leading up to and especially beyond COVID19, the degree of change, volatility and uncertainty for businesses has only increased, while shareholders and investors are doubling down on pressures on management teams to deliver returns. The currency of talent has arguably never been so pronounced either. How do Boards and Remuneration Committees ensure they are able to balance the demands of their executives with those of their investors in an increasingly complex and uncertain environment?


    Nishant Mahajan, Senior Principal, Rewards Business Leader, Mercer Singapore

      2:50 pm - 3:10 pm    |   Networking break
      3:10 pm - 3:40 pm  |   Talent assessment
      4:30 pm                         |   Networking drinks

DAY 2  | Tuesday, 6 September 2022

      08:45 am - 09:15 am  |   Experience zone and arrival refreshments
      10:05 am - 10:35 am  |   Mercer's POV on transformation
  • 10:35 am – 11:05 am  |   Purposeful paths for sustainable long-term eldercare in Singapore

    Speaker: Derek Tan, Chief, Manpower and Talent Division, Agency for Integrated Care (AIC)


    This session discusses the journey of the Agency for Integrated Care (AIC), an independent corporate provider of senior care for the Ministry of Health, which aims to address the increasing demand for eldercare in Singapore. Derek Tan will talk about their goal to pave the way for a sustainable, meaningful and impactful role in community care. AIC partnered with Mercer to redesign the role so that it does not focus not purely on efficiency (as is so often the case), but rather integrates upskilling and on-the-job training in order to give employees a choice regarding next steps.

      11:05 am - 11:25 am  |   Networking break
  • 11:25 am – 12:05 pm  |   Unlocking EVP in Southeast Asia: How are leading organizations winning?

    Moderator: Godelieve van Dooren, Partner, CEO South East Asia Growth Markets, Mercer


    Isdar Andre Marwan, Commercial Director, Mercer Indonesia
    Sean Darilay, Talent Solutions Leader, Mercer Philippines
    Kanyarat Chanyapunsa, Career Services, Mercer Thailand
    Gim Soon Koay, Market Leader, Mercer Malaysia


    Talent attraction and retention are top of mind for executives across Asia. Two in five employees planning to leave in the next six to 12 months, demonstrating clearly that organizations have yet to keep up with evolving employee expectations of work and the workplace. So, what drives people (away)?

    So how are companies in Southeast Asia dealing with this shift then? We hear from our business leaders from some of the fastest-growing economies in this region — Malaysia, the Philippines, Thailand and Indonesia — as they share insights into some of the best people practices in their respective markets and give us a preview of potential future trends.

  • 12:05 pm – 12:35 pm  |   Employee listening and experience in the post-covid world


    Dilip Boury, Head of Employee Listening, Standard Chartered
    Marieke Van Raaij, Regional Employee Engagement Solutions Leader - AMEA, Pacific and LATAM, Mercer


    During this session, our speakers will discuss what they are hearing from employees in a range of organizations and how employee sentiment continues to be shaped by the events around us. Join us to hear the latest views from the ground on hybrid working, levels of stress (and stressors), intentions to leave or stay with current employers and much more.

      12:35 pm - 1:35 pm  |   Lunch and networking
  • 1:35 pm – 2:35 pm  |   Masterclasses

    Topic #1 : Learning and development


    Topic #2 : Job architecture


    Topic #3 : Culture risk in M&A

    Left to chance, culture has significant potential to derail operations post-close. While many consider culture a “non-financial risk,” 30% of transactions fail to ever meet financial targets due to cultural issues. Join us for this Masterclass, where we will share case studies showing how culture diligence and harmonization activities led to the identification and mitigation of post-merger culture risks.


    Edwin Seah, Principal, M&A Transaction Services, Mercer
    Alisa Choo, Senior Associate, M&A Transaction Services, Mercer


    Topic #4 : Compensation and benefits trends in the Middle East & Africa region

    The conflict in Ukraine has had dramatic knock-on effects on many countries around the world, particularly nations in the MEA region. On the one hand, oil-producing economies are experiencing some of the highest GDP growth rates in the world. On the other hand, the breakdown of supply chains — food in particular — has had a significant impact in a region with small agricultural and manufacturing industries. The net result is high inflation rates across most countries, which, compounded by the lack of certain skills, is creating a huge impact on remuneration. In this session, we will be highlighting some of the key compensation and benefits trends that may impact organizations operating in the region.


    Ted Raffoul, Career and Workforce Products Business Leader, MENA, Mercer

      2:35 pm - 2:55 pm  |   Networking break
  • 2:55 pm – 3:35 pm  |   Rise of the sustainable and relatable organisation - Equity in action

    Moderator: Liana Attard, Multinational Client Group Leader, AMEA, Mercer


    Anna Green, Head, SMB Business, Asia Pacific and Japan, Amazon


    This panel discussion will be centered around what “Equity in Action” looks like. Hear what leading organisations are doing to drive equity in the workplace - the role this places in creating a thriving and sustainable organisation - inculding how they are transforming the way they engage with employees, how they work, become more human centric and why taking an inclusive approach is so critical to future success.

  • 3:35 pm – 4:05 pm  |   Innovative benefits  – Crossing the chasm from start-up to growth mode


    Joshua Fisher, MMB Multinational Regional Commercial Leader, Mercer Marsh Benefits

    Sulaxmi Prasad, Regional Director – People Centre of Expertise, ZALORA Group


    This session will explore the lessons Zalora has learned while navigating the journey from start-up to growth mode, focusing on benefit programs and policies in an era of macroeconomic uncertainty. Although the pandemic has flipped the employment relationship in favor of employees, Zalora continues to drive competitive advantage through its approach to employee experience, of which benefits are an important part. Localizing its employer value proposition and driving flexibility over spend while fostering belonging through a diverse and inclusive approach, Sulaxmi Prassad and Joshua Fisher will explore Zalora’s evolving internal and external landscape.

      4:05 pm - 4:35 pm  |   ESG

*Topics listed are subject to change as the agenda develops.

Keynote speaker

Diana Wu David

Work Futurist and Author

  • Read more

    A former Financial Times executive, Diana is a work futurist and best-selling author of Future Proof: Reinventing Work in the Age of Acceleration, a book about how to adopt more agile mindsets and practices to prepare for success in a fast-changing world.

    Diana helps people and organizations understand the future to create inspiring futures that matter. Her clients have included JP Morgan, Credit Suisse, the London Stock Exchange, the World Bank and KPMG. She also teaches at HKU and Columbia Business School in Asia.

Guest speakers

Dilip Boury

Head, Employee Listening, Standard Chartered

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    Dilip joined Standard Chartered’s OD team as Head of Employee Listening in 2020. His team is responsible finding innovative ways to understand, measure and improve the employee experience across the company’s 70,000 employees, three regions and 59 markets.

    Prior to joining, Dilip spent 12 years consulting, working with some of the world’s leading companies, including Organisation Solutions,and IBM Kenexa; he also spent seven years as a research consultant with the UK’s Roffey Park Institute in the UK, where he at the forefront of their thought leadership programme and provided diagnostic consulting services for public, private and not-for-profit sector clients.

Anna Green

Head, SMB Business, Asia Pacific and Japan, Amazon Web Services

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    Anna leads Amazon Web Services’ Small and Medium Business team across Asia Pacific and Japan. Her career focus has been to lead international business through complex digital, cultural and transformational change and has developed a deep understanding of the financial, regulatory and industry levers that facilitate success for business in that context.

    Prior to joining AWS, Anna was the CEO of Australia New Zealand Bank in the Philippines and prior to that she was the CEO in Laos. She is a qualified lawyer and has practiced corporate law in top tier firms in Sydney and London, served as a Board Director for several ANZ entities across ASEAN and most recently held the role of Director on the Bankers Association of the Philippines.

    Anna is a passionate advocate for diversity and inclusion and has partnered with the UN, regulatory and government bodies, customers and business councils to build mechanisms to drive meaningful change around these issues.  

    She holds a Bachelor of Laws from the University of NSW, a Bachelor of Arts majoring in Political Science from the Australian National University and recently completed a Chief Executive Women scholarship at INSEAD.

    Anna has lived and worked in Sydney, London, Vanuatu, Hong Kong, Laos, the Philippines and now lives with her family in Singapore. 

Shaswat Kumar

Senior Vice President of Global Customer Success and Delivery, Darwinbox

  • Read more

    A leader with over twenty years of multi-geographical, multi-cultural experience in aiding organizations achieve their HR digital transformation successfully, Shaswat has been at the forefront of several trend shifts in HR.

    At Darwinbox, a leading HCM provider, he helps accelerate the drive to value realization for large and medium enterprise customers, building the leading business’s reputation as a trusted advisor for its 600+ customers, and contributing to its global expansion.


    Prior to joining Darwinbox, Shaswat worked with Hewitt, Aon and most recently Alight Solutions, where he was instrumental in driving HR transformations anchored in outcomes across Asia Pacific, the Middle East and Africa, helping organizations to use digital tools to drive talent and business outcomes.


    Shaswat hold a bachelor’s degree in electrical engineering from the Delhi College of Engineering and also holds an MBA in international business from the Indian Institute of Foreign Trade.