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156 client attendees     I     44 speakers     I     3 sponsors

 

A new people paradigm

Organizations share one agenda— a focus on becoming more human and, in turn, more relatable. It’s about rethinking processes and ways of working. Reinventing the employee experience. Prioritizing health and well-being. Accelerating digitalization to deliver a new vision for work. And, everyone in the organization plays a part.

 

At Mercer’s 2022 Asia, Middle East & Africa (AMEA) HR Conference, we explored the new realities shaping the future of work — and uncovered more connected, people-centric and sustainable approaches to working that bring organizations and their employees closer together.

 

We welcomed over 150 HR and business leaders from across the region, and our panel of speakers included 42 speakers from leading multinational companies including Agency of Integrated Care (AIC), Amazon Web Services, BMW, CBRE, Compport, Darwinbox, HP Inc, Nomura Singapore, SAP, Seagate, Starhub, Standard Chartered, Thoughtfull, ZALORA Group, and more.

 

Throughout the two days of the conference, these industry leaders along with Mercer experts provided insights and shared their experiences on how to approach and take actions towards adapting to the new shape of work. Whether the focus is in attracting talent, enhancing flexibility or meeting other transformation goals, delegates at this year’s conference discovered new possibilities — and a new way forward — for their organizations.

 

 

Platinum Sponsor


Gold Sponsor

 

 

 

Exclusive Media Partner


     What our delegates enjoyed about the conference:

    

Renowned speakers:

  • Hear from senior HR leaders from top multinational organizations, Mercer experts and industry thought leaders.
  • Discover the most efficient and innovative approaches to overcoming new business challenges.

    

Constructive networking

  • Connect with like-minded peers and industry experts.
  •  Network and socialize with conference attendees at the venue or via our conference app.

    

Unparalleled information

  • Access our latest research and client case studies.
  • Get up to speed on trends and best practices that deliver the most value in addressing people challenges.

 Speakers include:

Standard Chartered

Agency for integrated care

Amazon Web Services

ZALORA Group

Nomura

HP

CBRE
Thoughtfull

Gloat

Seagate

Starhub

BMW

 

Read more about the conference agenda and our terms and conditions below.

Agenda

DAY 1  | Monday, 5 September 2022

      8:30 am - 09:00 am   |   Registration
  • 09:20 am - 10:00 am  |   Keynote: Future proofing a new workforce

    Speaker: Diana Wu David, Work Futurist and Author

    As we shift to a world of hybrid work, new business models and work without jobs, how can we create a new people paradigm to ensure success?

    In this session, Diana addresses how the future of work is happening now based on what we see in emerging spaces like blockchain DAOs, innovation ecosystems, machines and factories of the future. She will also discuss how global workforce pioneers reflect on how the organization is evolving and exploring the edge of what is possible.

    The workforce is changing to spur on this evolution. In this session, Diana discusses what transformational leaders are doing now to prepare for the future, and how we can reshape the future of work across channels, structures and processes to enable trust and create cultures that unlock more than just commercial value.

  • 10:00 am – 10:40 am  |   A great debate: The challenges and opportunities for hybrid working, and the return to the office

    Speakers:

    Rohini Saluja, Managing Director, Advisory Asia Pacific, CBRE
    Lewis Garrad, Career Business Leader, Singapore, Mercer

     

    As pandemic safety measures relax for the moment, going back to the office has become a bit like going to the gym: it feels like a hassle, but people who make the effort often enjoy it — and feel happier and healthier as a result.

    This session will bring to life the ongoing debate and discussion about the future of the office, and the opportunities for hybrid work. We’ll discuss the pros and cons of being more remote, more often; and make arguments for both sides of the coin: for more hybrid work, and more time in the office. As real estate and HR professionals both play an important role in shaping the employee experience, we’ll make a case for how this challenging issue can be addressed by a joined-up team.

      10:40 am - 11:00 am  |   Networking break
  • 11:00 am - 11:40 am  |   The rise of the relatable organization and working without Jobs

    Speaker: Puneet Swani, Career Business Leader, AMEA & Pacific, Mercer

     

    In this session, we will show how organizations are becoming more human and relatable to be future-fit in the new normal. We will cover the areas these organizations are focusing on. In addition, we will discuss the shifting job-to-work relationship and the new operating system for work that organizations need to adopt to reset their operating systems.

  • 11:40 am - 12:10 pm  |   Creating a more agile, engaging and productive organization using a Talent Marketplace

    Speakers:

    Riges Younan, Vice President, Asia Pacific & Japan, Gloat
    Lewis Garrad, Career Business Leader, Singapore, Mercer

     

    Employees and leaders are no longer satisfied with outdated, clunky organizational processes and structures that leave them feeling disappointed with their careers and business results. People are looking for new and better ways to work, while leaders are looking to unlock untapped potential and productivity.

    The last three years have opened up opportunities to achieve both of these goals thanks to the emergence of technologies that facilitate a more agile and skills-based work structure. In this session, we’ll help you understand why organizations need to change, what that change looks like, how innovative organizations are using Gloat (a talent marketplace technology) to transformation their employee experience and productivity, and what the building blocks of the change process look like.

      12:10 pm - 1:10 pm  |   Lunch and networking
  • 1:10 pm - 1:50 pm  |   Managing rewards today and beyond

    Speaker: Kulapalee Tobing, Partner, Regional Industry and Solutions Leader, APAC, Mercer

     

    Over the last two years we have heard a lot about the “new normal,” the “great reset,” the need to develop new skills and new ways of working. Let’s not forget, though, that what we need from employee is shifting and what employee needs are also changing. Today, rewards are too often viewed as simply a way to allocate cash to employees in compensation for efforts rendered. However, the way we reward the talent needs to adapt as well. So what will rewards look like in the new world of work? In this presentation, we will share what to focus on when defining 2023 rewards strategies. We will also look at the impact on rewards and other workforce-related challenges, as well as the latest workforce trends on inflation and its impact on salary, the pay-for-skills landscape, retention challenges and overall labor market and hiring trends.

  • 1:50 pm – 2:50 pm  |   Masterclasses

    Topic #1 : Looking at performance management through a strategic lens

    Performance management is seen as a key strategic lever that drives organizational performance and shapes organizational culture. Given this critical dual role, many businesses are reimagining and reshaping the way they operate in order to become more effective in this regard.

    Join our masterclass to find out more about how some best-in-class organizations are redesigning their performance management frameworks, as well as how some are transitioning from performance management processes to building a high performance culture. You’ll also find about what has worked (or not) for your peers in Singapore, and what employees are looking for.

    Speakers:

    Sujata Biswas, Career, Mercer

    Helmi Yusoff, Career, Mercer

    Topic #2 : Mental health - reflect, react and realign

    As the World Health Organization (WHO) put it so well, there is no health without mental health. Even before the COVID-19 pandemic, in Southeast Asia alone, 86 million people were living with depression; anxiety affected almost 60 million.

    While employees’ well-being should be a key consideration for any business, there are other impacts to consider. For example, according to the Lancet Commission report, mental disorders are expected to cost the global economy $16 trillion by 2030 and slow down the Asia’s economic growth by USD 10 trillion. Clearly there is enough evidence to show the substantial burden of mental disorders, both in terms of direct medical costs and loss of productivity costs.

    It’s no longer acceptable for organizations to trade off performance against well-being: if businesses are to survive today’s many challenges, they must combine empathy and economics to be sustainable and see their people as “joined-up” human beings. It’s time for action, so join our masterclass to hear more about the opportunities inherent in managing and curating a competitive and differentiated employee value proposition focused on total well-being.

    Speaker:

    Eima Azim, Health and Benefits Consulting Leader, Mercer Marsh Benefits Consulting, India

    Ku ZhenWei, Chief Operating Officer and Co-Founder, ThoughtFull

     

    Topic #3 : Moving from jobs to skills: how to make it real

    Skills-based work arrangements bring more flexibility to the way work is distributed and executed. In order to truly incentivize change, our rewards and data mechanisms must lead the way. In this Masterclass, Mercer compensation experts show you how to embed proprietary skills data and tools to create forward-looking skills-based equitable rewards structures.

    Speakers:

    Kabir Nath, Principal, Mercer

    Lionel Low, Principal, Career, Mercer

    Topic #4 : Looking beyond the obvious: Designing executive compensation for an increasingly unpredictable future

    Since the start of the coronavirus pandemic, the degree of change, volatility and uncertainty for businesses has only increased, while shareholders and investors are doubling down on pressures on management teams to deliver returns. The demand for talent has arguably never been higher, either. Given that backdrop, how do boards and remuneration committees ensure they are able to balance the demands of their executives with those of their investors in an increasingly complex and uncertain environment? Join us to find out more.

    Speaker:

    Nishant Mahajan, Senior Principal, Rewards Business Leader, Mercer Singapore

      2:50 pm - 3:10 pm    |   Networking break
  • 3:10 pm – 3:40 pm  |   Reimagine and rebuild the future workforce with skill-based talent assessments

    Speaker:

    Siddhartha Gupta, Chief Executive Officer, Mercer | Mettl

     

    The world of work has evolved dramatically in recent years, pushing organizations to rethink their people strategies. With geographical barriers vanishing, the world is the limit when it comes to finding the right talent for the right role. In this session, we discuss how organizations can use the power of talent assessments to address their key challenges strategically, including hiring the best talent, engaging diverse talent from across the globe and building a skills-based learning culture at scale.

  • 3:40 pm – 4:20 pm  |   Managing Compensation amid Asia’s high inflation and talent crunch

    Moderator: Godelieve van Dooren, Partner, CEO South East Asia Growth Markets, Mercer

    Panelists:

    Navneet Rattan, Partner & COO India and Global Product Head, Compport Solutions LLP
    Verena Chua, Seagate
    Eric Tang, Senior Manager, HR Strategy and Target, BMW Asia

     

    Facing mounting inflation and a tight labor market, companies need to redefine their compensation strategies to retain talent.

    Budgets are under increasing pressure, and what has worked in the past will not hold for the future. Companies will need to spend smarter, more flexibly and more creatively while maintaining fair and equal pay.

    During this discussion, our experienced panelists share their approaches to moving the rewards function from a cost center to a growth center by using innovative practices and technology to elevate total rewards.

  • 4:20 pm – 4:30 pm  |   Wrap up day 1 - intro day 2

    Speaker: 

    Hannah Lennon, Career, Mercer
    Kabir Nath, Principal, Mercer

      4:30 pm                         |   Networking drinks

DAY 2  | Tuesday, 6 September 2022

      09:00 am - 09:30 am  |   Experience zone and arrival refreshments
  • 9:30 am – 09:40 am  |   Recap day 1 - Welcome day 2

    Speaker: 

    Hannah Lennon, Career, Mercer
    Kabir Nath, Principal, Mercer

  • 9:40 am – 10:25 am  |   What's keeping CEOs up at night?

    Moderator: Peta Latimer, Chief Executive Officer, Mercer Singapore; Chair, Marsh McLennan Singapore

    Panelists:

    Kelvin Ho, Chief Executive Officer, Nomura Singapore Limited

    Shaswat Kumar, Senior VP of Global Customer Success and Delivery, DarwinBox

    Tian-Chong Ng, Managing Director - Greater Asia, HP Inc

    There has never been a more challenging time to be a CEO. The pandemic has completely changed the way we live and work, inflation is rising to an all-time high, a global recession is on the horizon, all while people’s mental well-being is deteriorating. How are CEOs managing competing priorities in this challenging business landscape?

    Hear from Peta Latimer, CEO of Mercer Singapore, Kelvin Ho, CEO of Nomura Singapore, Ng Tian Chong, SVP and Managing Director of Greater Asia at HP and Shaswat Kumar, SVP of Global Customer Success and Delivery at Darwinbox as they discuss what keeps them up at night and how CEOs today are tackling business challenges around leadership and HR.

  • 10:25 am – 10:55 am  |   Purposeful paths for sustainable long-term eldercare in Singapore

    Speaker: Derek Tan, Chief, Manpower and Talent Division, Agency for Integrated Care (AIC)

     

    This session discusses the journey of the Agency for Integrated Care (AIC), an independent corporate provider of senior care for the Ministry of Health, which aims to address the increasing demand for eldercare in Singapore. Derek Tan will talk about their goal to pave the way for a sustainable, meaningful and impactful role in community care. AIC partnered with Mercer to redesign the role so that it does not focus not purely on efficiency (as is so often the case), but rather integrates upskilling and on-the-job training in order to give employees a choice regarding next steps.

      10:55 am - 11:25 am  |   Networking break
  • 11:25 am – 12:05 pm  |   Unlocking EVP in Southeast Asia: How are leading organizations winning?

    Moderator: Godelieve van Dooren, Partner, CEO South East Asia Growth Markets, Mercer

    Panelists:

    Isdar Andre Marwan, Commercial Director, Mercer Indonesia
    Sean Darilay, Talent Solutions Leader, Mercer Philippines
    Kanyarat Chanyapunsa, Career Services, Mercer Thailand
    Gim Soon Koay, Market Leader, Mercer Malaysia

     

    Talent attraction and retention are top of mind for executives across Asia. Two in five employees planning to leave in the next six to 12 months, demonstrating clearly that organizations have yet to keep up with evolving employee expectations of work and the workplace. So, what drives people (away)?

    So how are companies in Southeast Asia dealing with this shift then? We hear from our business leaders from some of the fastest-growing economies in this region — Malaysia, the Philippines, Thailand and Indonesia — as they share insights into some of the best people practices in their respective markets and give us a preview of potential future trends.

  • 12:05 pm – 12:35 pm  |   Employee listening and experience in the post-covid world

    Speakers:

    Dilip Boury, Head of Employee Listening, Standard Chartered
    Marieke Van Raaij, Regional Employee Engagement Solutions Leader - AMEA, Pacific and LATAM, Mercer

     

    During this session, our speakers will discuss what they are hearing from employees in a range of organizations and how employee sentiment continues to be shaped by the events around us. Join us to hear the latest views from the ground on hybrid working, levels of stress (and stressors), intentions to leave or stay with current employers and much more.

      12:35 pm - 1:35 pm  |   Lunch and networking
  • 1:35 pm – 2:35 pm  |   Masterclasses

     

    Topic #1 : Super charge your learning strategy: Reigniting a hybrid, inclusive and productive culture

    As we emerge from the disruption of the past two years, organizations are remodeling what their workplaces look like, onboarding new people and grappling with how to reignite a hybrid, inclusive and productive culture. This confluence creates the perfect opportunity to reset and make a fresh start.

    In this session, learn how these past two difficult years have actually improved workplace learning. Discover how organizations can take advantage of this tectonic shift to build a refreshed learning strategy that leverages more engaging, skills-forward content as a strategic investment.

    We show how to support your strategy with engaging content and practical tools across your day-to-day workflow to ensure company-wide engagement in learning and development. This session reveals how a strong workplace learning culture can drive growth, reduce risk and increase your organization’s overall efficiency.

    Speakers:

    Geer Langezaal, Principal Solution Consultant, Cornerstone OnDemand

     

     

    Topic #2 : Job architecture

    This session will cover three broad areas:

    • What is job architecture? How is it useful?
    • Evolving architectures given new ways of working
    • Guide to building Job Architecture relevant to your organization
    Speakers:

     

    Ayush Rai, Associate Principal, Mercer
    Sukhmeet Singh, Talent Consulting Leader – India & South Asia, Mercer

    Topic #3 : Culture risk in M&A

    Left to chance, culture has significant potential to derail operations post-close. While many consider culture a “non-financial risk,” 30% of transactions fail to ever meet financial targets due to cultural issues. Join us for this Masterclass, where we will share case studies showing how culture diligence and harmonization activities led to the identification and mitigation of post-merger culture risks.

    Speakers:

    Edwin Seah, Principal, M&A Transaction Services, Mercer
    Alisa Choo, Senior Associate, M&A Transaction Services, Mercer

     

    Topic #4 : Compensation and benefits trends in the Middle East & Africa region

    The conflict in Ukraine has had dramatic knock-on effects on many countries around the world, particularly nations in the MEA region. On the one hand, oil-producing economies are experiencing some of the highest GDP growth rates in the world. On the other hand, the breakdown of supply chains — food in particular — has had a significant impact in a region with small agricultural and manufacturing industries. The net result is high inflation rates across most countries, which, compounded by the lack of certain skills, is creating a huge impact on remuneration. In this session, we will be highlighting some of the key compensation and benefits trends that may impact organizations operating in the region.

    Speaker:

    Ted Raffoul, Career and Workforce Products Business Leader, MENA, Mercer

      2:35 pm - 2:55 pm  |   Networking break
  • 2:55 pm – 3:35 pm  |   Equity in action

    Moderator: Liana Attard, Multinational Client Group Leader, AMEA, Mercer

    Panelists:

    Anna Green, Head, SMB Business, Asia Pacific and Japan, Amazon

    Renata Janini Dohmen, Global Head of Early Career Talent Attraction, SAP

     

    This panel discussion will be centered around what “equity in action” looks like. Hear what leading organizations are doing to drive equity in the workplace — and the role this plays in creating a thriving and sustainable organization — including how they are transforming the way they engage with employees, how they work, how they can become more human centric and why taking an inclusive approach is so critical to future success.

  • 3:35 pm – 4:05 pm  |   Innovative benefits  – Crossing the chasm from start-up to growth mode

    Speakers:

    Joshua Fisher, MMB Multinational Regional Commercial Leader, Mercer Marsh Benefits

    Sulaxmi Prasad, Regional Director – People Centre of Expertise, ZALORA Group

     

    This session will explore the lessons Zalora has learned while navigating the journey from start-up to growth mode, focusing on benefit programs and policies in an era of macroeconomic uncertainty. Although the pandemic has flipped the employment relationship in favor of employees, Zalora continues to drive competitive advantage through its approach to employee experience, of which benefits are an important part. Localizing its employer value proposition and driving flexibility over spend while fostering belonging through a diverse and inclusive approach, Sulaxmi Prassad and Joshua Fisher will explore Zalora’s evolving internal and external landscape.

  • 4:05 pm – 4:35 pm  |   People and purpose – Making it real

    Speakers:

    Susanna Hasenoehrl, Senior Vice President and Head of Sustainability, SAP Asia Pacific Japan

    Frances-Marie Botha, Head of Human Resources APJ, SAP Singapore

     

    Sustainability is at the core of SAP’s purpose to help the world run better and improve people’s lives. But what does it mean – and how do we embed sustainability into daily people strategy and practices? Explore possible answers with SAP’s HR and Sustainability leaders, and see how they address this multifaceted ESG opportunity in Asia.

  • 4:35 pm – 4:45 pm  |   Wrap up day 2 and event close

    Speakers:

    Hannah Lennon, Career, Mercer
    Kabir Nath, Principal, Mercer

Keynote speaker

Diana Wu David

Work Futurist and Author