A new chapter begins

Workforce Insights: The future of smarter, data-driven HR

Discover the power of AI-driven workforce analytics. Mercer’s Workforce Insights uses advanced AI to compare your data with industry benchmarks to deliver a complete, strategic view of your talent landscape

The landscape is shifting rapidly:

  • Work models are evolving:
    Hybrid, remote and flexible arrangements are now the norm, demanding new ways to measure performance and engagement.
  • Economic pressures are intensifying:
    Inflation, talent shortages and market volatility require smarter resource management and cost control.
  • Pay transparency is essential:
    This strategic imperative impacts brand reputation, compliance and talent attraction.
  • High turnover rates:
    Retention challenges and workforce stability threats emerge and evolve daily, impacting your workforce in rapid succession.
Traditional HR approaches fall short in this environment. To stay competitive, you need to move beyond basic metrics and embrace a new era of strategic, AI-powered workforce insights before your competitors do.

Comprehensive data coverage for a full talent perspective

At the core of Mercer’s Workforce Insights platform is an unparalleled depth of data, with over three million data touchpoints across multiple HR metrics, industries and geographies. This extensive data ecosystem enables a truly comprehensive view of your workforce, providing insights that are both broad and granular.

From compensation, headcount ratio, and payroll cost benchmarking to performance and diversity metrics, plus AI impact analysis - each data point contributes to a richer understanding of your organisation’s talent landscape. This depth allows you to identify subtle trends, benchmark accurately and make predictive decisions with confidence.

+100

Countries

20,000+

Companies

2bn

Individual pieces of data

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How do I know my company is keeping pace with these new changes/threats?

Many organisations find it difficult to accurately understand how their workforce size, structure and total payroll compare to industry standards and peer groups. Without clear benchmarks, it’s challenging to identify whether your organisation is optimised for growth, cost-efficiency or market competitiveness. This can lead to over- or under-investment in talent, misaligned organisational structures and missed opportunities for strategic scaling.

Leveraging advanced AI-driven benchmarking, Mercer’s platform provides smart insights into the size and shape of your organisation, across departments, regions and functions, and compares your total payroll and workforce composition against industry peers and market leaders. This intelligent analysis highlights gaps and opportunities, enabling you to make informed decisions on cost optimisation, structural adjustments and strategic growth, keeping your organisation agile, competitive and aligned with market trends.

Advanced analytics

Workforce Insights Platform

Empower your strategic decisions with Mercer’s AI-enabled Workforce Insights. Providing a holistic, integrated view of your workforce, deep diving into market positioning, predicting risks, and identifying opportunities.

How can I improve my hiring and workforce planning to stay agile?

The shift to hybrid and remote work has complicated traditional hiring and workforce planning. Companies often lack the real-time insights needed to identify talent gaps, forecast future needs, or understand the true cost and impact of their hiring decisions.

Mercer’s Workforce Insights, powered by a smart, AI-predictive analytics feature, enables organisations to identify resource gaps, forecast future talent needs and plan workforce deployment proactively. This strategic approach reduces time-to-hire, improves quality of hire and ensures the organisation is agile enough to adapt to market shifts, giving you a competitive edge in talent acquisition.

How can I make smarter, more strategic workforce decisions?

Making informed, strategic decisions about workforce composition, productivity and costs is complex, especially with limited data and manual analysis. Many organisations react to issues rather than anticipate them, risking missed opportunities or costly missteps.

Mercer’s Workforce Insights platform provides a comprehensive, real-time view of your entire talent landscape — highlighting risks, opportunities and performance drivers. This enables leaders to make confident, strategic decisions that optimise organisational performance, improve ROI and future-proof the workforce.

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