HERO, Mercer introduce health and well-being scorecard to international employers

  • March 15, 2016
  • United States, New York

Allows employers around the world to evaluate wellness practices online and free of charge


HERO and Mercer announced today the launch of The HERO Health and Well-being Best Practices Scorecard in Collaboration with Mercer – International Version. Modelled after the successful US version, the HERO International Scorecard is designed for use by employers in any country*. The HERO International Scorecard, which is available online and free of charge, allows employers to evaluate their health and well-being efforts by using a comprehensive inventory of current best practices compiled by industry thought leaders.

“Social and workplace norms can differ greatly from office to office within large companies and from community to community within the United States. Companies with an international presence face additional challenges because workplace health and well-being best practices that have been tested and proven in America might not be relevant in the other countries,” said Paul Terry, Ph.D. president and CEO of HERO. “Business leaders need comparative data, but that can be quite costly and difficult to secure without the help of a resource like the HERO Scorecard.”

In the United States, where the domestic version of the Scorecard has been available since 2008, employers can benchmark their program and outcomes against companies of similar sizes and industries. As employers begin completing the new HERO International Scorecard, benchmarks will become available that allow employers to compare their programs to others in their own country and in other countries where the Scorecard is used. The International Scorecard is currently available in English only.

The HERO International Scorecard asks employers to provide information about organizational and cultural support for employee health and well-being, specific program offerings, integration of health and well-being programs with other areas of the company, strategies to encourage participation (such as communications and rewards), program costs, and outcomes. After submitting the online scorecard, the employer immediately receives an email showing their best practice scores in six areas that contribute to employee well-being. (Benchmarks will be added to this report as they become available.)

“Companies benefit in multiple ways by completing the HERO Scorecard: from access to information about best practices and comparative benchmarking, to planning for future program enhancements and building internal consensus for improvements,” said Steven Noeldner, Ph.D., Mercer partner and chair of the HERO Research Study Subcommittee. “Providing this breadth of analysis and comparison for domestic and international business will streamline efforts for employers and give them a competitive advantage in building a healthy workforce now, and in the future.”

To learn more about the HERO International Scorecard, visit

*The initial HERO Scorecard was intended for use in the United States only.

Note for editors

The HERO Health and Well-being Best Practice Scorecard in Collaboration with Mercer© is available to organizations on a complimentary basis and may be accessed through, or a Scorecard Preferred Provider organization. The survey must be completed online, but a PDF version is available that can be used as a teaching tool or to prepare for completion of the online version. After an organization’s information and data have been submitted to the online HERO Scorecard, they will receive a free report that compares the score of their program with the aggregate score of all respondents.

About HERO – Based in Edina, Minn., the Health Enhancement Research Organization (HERO) is a not-for-profit, 501(c)3 corporation that was established in 1996. HERO is dedicated to identifying and sharing best practices that improve the health and well-being of workers, their spouses, dependents and retirees. To learn more, visit Follow us on Twitter or LinkedIn.

About Mercer

Mercer is a global consulting leader in talent, health, retirement and investments. Mercer helps clients around the world advance the health, wealth and careers of their most vital asset – their people. Mercer’s 20,000 employees are based in more than 43 countries. Mercer is a wholly owned subsidiary of Marsh & McLennan Companies (NYSE: MMC), a global team of professional services companies offering clients advice and solutions in the areas of risk, strategy and human capital. With annual revenue of $13 billion and 60,000 colleagues worldwide, Marsh & McLennan Companies is also the parent company of Marsh, a global leader in insurance broking and risk management; Guy Carpenter, a global leader in providing risk and reinsurance intermediary services; and Oliver Wyman, a global leader in management consulting. For more information, visit Follow Mercer on Twitter @Mercer.

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