Respond proactively to the new opportunities, and redesign jobs for an optimized and sustainable combination of human and automated work. Designing for the future is not hard with Mercer’s proven methodology and innovative AI-driven digital platform.

 Deconstruct jobs


  • Analyze the tasks and activities that underpin jobs and workflows.
  • Identify tasks that are best suited for automation or redeployment to alternative talent.

 

 Redeploy tasks


  • Determine which task delivery can be enhanced through automation or other means including gig work, internal talent marketplaces, outsourcing, shared services and more, and understand the impact on your organization.

 

 Reconstruct work


  • Create new jobs and workflows based on the new work options.
  • Discover the skills you need for more efficient and sustainable operation.

 

 

 


How do you get to the desired state?

Redesigning work in your organization in a meaningful and sustainable way allows you to navigate new ways of working with much more agility and efficiency. Here are some key tips to help get you into the right mindset:

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Start with the work (current and future tasks), not the existing jobs.

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Combine humans and automation.

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Consider the full array of human work engagements (employment, gig, freelance, alliances, projects or alternative work arrangements).

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Allow talent to "flow to work” versus being dedicated to fixed, permanent jobs.

 

Why Mercer?

We deliver hypothesis-driven and evidence-based transformation, underpinned by industry benchmarks and deep analytics to demonstrate the return on investment. Our approach has a number of advantages over traditional and emerging competitors.
 

Human-centered and empathetic. We believe transformation only works when it’s people-centered. Empathy is our core competency for activating each and everybody for the change.

Senior advisor guidance. Our senior experts observe, listen and challenge the status quo. They guide by leveraging decades of experience and globally recognized thought leadership.

Enablement for self-sustainment. We become an integral part of your team, activating people around us. Working closely together, we transfer knowledge and digital assets while building the capabilities you need for a successful and sustainable journey beyond our engagement.

 


Our experts 

Ravin Jesuthasan

Ravin Jesuthasan

Global Transformation Services Leader, Mercer

Sebastian Unterreitmeier

Sebastian Unterreitmeier

Europe Workforce Transformation Leader, Mercer

Rupali Gupta 

Rupali Gupta

Asia Workforce Solutions Leader, Mercer

David Mitchell 

David Mitchell

Transformation Partner, Mercer

Helen McCarthy

Helen McCarthy

Global Solution Champion, Mercer

Kristin Murphy 

Kristin Murphy

Growth Strategy Leader for Transformation, Mercer

Connect with our experts to find out more.