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68 percent of HR leaders say it's a candidate-driven market today


Challenges

 

  • HR design not supporting business strategy impacting growth
  • Value of HR lost to candidates, employees, leadership and boards
  • Difficulty improving HR interaction models and practices


Interaction before operation

 

As the future of work arcs toward enhancing the employee experience — with organizations placing people at the heart of all they do — it’s time for HR to shift gears, transforming from a target operations model (TOM) to a target interaction model (TIM).

 

In the TIM, HR becomes a more people-centered function. It places a premium on exceptional personal and digital employee interactions, with employee satisfaction as the key success metric. By targeting the desired employee experience and building on end users’ needs, HR will naturally create a new people-focused design. As Mercer’s Global Talent Trends Study shows, organizations with an integrated strategy, both within the business and across HR, are more effective: High-growth firms are four times more likely to have an integrated people strategy.




Are you ready to start your transformation journey?

Try the HR Accelerator, a digital diagnostic tool to develop a prioritized roadmap for your HR service delivery.

 

start   Start

Align key stakeholders on guiding principles, must-win battles and project goals

 

 

Drive   Drive

Develop a comprehensive workplace transformation roadmap and manage change forward

HR Accelerator 

Discover   Discover

Discover   Discover

Analyze current state across technology, roles, organization structure, processes and content to determine areas of focus

 

 

Shape   Shape

Shape   Shape

Define future people service portfolio and new workplace interaction model along with role optimization




Our experts 


Armin von Rohrscheidt

Armin von Rohrscheidt

HR Transformation Leader
International Region, Mercer

 

Armin helps clients reinvent their human resources function to optimize its value and deliver an exemplary employee experience. He is the global expert for the Target Interaction Model architecture.

 

Mary Tinebra

Mary Tinebra

HR Transformation Leader
North America, Mercer

 

Mary partners with organizations to design human resource programs using cutting-edge digital technologies to deliver the best employee experience and to increase engagement and overall career satisfaction.


Meet all experts


Alberto Navarra

Italy HR Transformation Expert

 

Raphaele Nicaud

France HR Transformation Expert

 

Natalie Jacquemin

UK HR Transformation Expert

 


Akshat Joshi

South Asia HR Transformation Expert

 

Darryl Parrant

North Asia HR Transformation Expert

 

Ephraim Patrick

Australia HR Transformation Expert

 


Connect with our experts to find out more or schedule a demo