Starting 27 Jun 2020, workers supplied by temporary agencies to work for user organizations — a so-called “triangular relationship” — will be allowed to make personal grievance claims directly against the user organization that controls or directs their day-to-day work. Employers using these workers will no longer have protection from grievance claims under the Employment Relations (Triangular Employment) Amendment Act 2019, which received Royal Assent on 27 Jun 2019. Temporary staff with grievances currently must first ask the Employment Relations Authority to determine the nature of the relationship between the user organization and the worker.
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