The Canadian Association of Pension Supervisory Authorities (CAPSA) has released its Guideline No. 2 — Electronic Communication in the Pension Industry. The guideline provides a framework to apply e-commerce and applicable pension legislation provisions to required pension communications sent electronically by pension plan administrators and pension plan sponsors. CAPSA released the first guideline in 2002 but has revised it to reflect technological changes. The revised guideline incorporates stakeholder feedback.
Guideline No. 2, Electronic Communication in the Pensions Industry (CAPSA, 8 May 2019)