‘The age of agility: Flexible, adaptable and resilient benefits’ is the latest report from our colleagues at Thomsons Online Benefits. The annual research report gauges the shifting benefits objectives of multinational employers and their approach to managing, administering and delivering benefits.



Leading Global HR Tech Industry Analyst Josh Bersin introduces the report with his thoughts on how the COVID-19 pandemic has accelerated these issues and shifted trends, with technology firmly at the heart of an organization’s ability to stay agile, resilient and connected.


With analysis of over 500 HR professionals and 2000 employee respondents, the report offers a unique insight into:

  • Organizations’ benefits priorities and strategies for the next 12 months, with delivering a consistent global employee experience topping the agenda
  • The undue risk employers are exposed to as a result of insecure data transfer processes
  • The shift towards benefits centralization and what that means for organizations and employees
  • The plans employers need to put in place to ensure their employees' needs are being met
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