Mercer announced that Steven Maxwell was recently named Chief Operations Officer for its US Benefits Administration business. In this role, he will oversee the delivery of client services and lead the development of key strategic initiatives for the business. Mercer provides defined benefit, defined contribution, health and benefits, and absence management administration services. Mr. Maxwell reports to Ken Haderer, Mercer’s Head of US Benefits Administration and is based in Norwood, Massachusetts.
“We are very pleased and excited to welcome Steve to Mercer and our US Benefits Administration leadership team,” said Mr. Haderer. “As we commit to strengthening and expanding our Benefits Administration business, his proven track record in building high performing teams, integrating administration with core consulting services to meet client needs, and driving profitable growth will be an invaluable asset to our firm.”
Mr. Maxwell brings more than 25 years of relevant experience to his current position. Before joining Mercer, he served as President and CEO of Lighthouse Integrators, Inc. a diversified consulting, technology and outsourcing services provider. Prior to that role, he was Managing Director at Buck Consultants, a Xerox company, where he led efforts to build a high growth, global technology and outsourcing business serving over 500 clients in North America, Europe, and Asia. He has held positions of increasing leadership responsibility with such firms as Towers Perrin (now Towers Watson), Andersen Consulting (now Accenture), KPMG Peat Marwick and Hewitt Associates (now Aon Hewitt).
Mr. Maxwell holds a Bachelor of Science degree in Finance and Organizational Behavior from Boston University.
Mercer is a global leader in talent, health, retirement, and investments. Mercer helps clients around the world advance the health, wealth, and performance of their most vital asset – their people. Mercer’s 20,000 employees are based in more than 42 countries, and the firm operates in over 140 countries. Mercer is a wholly owned subsidiary of Marsh & McLennan Companies (NYSE: MMC), a global team of professional services companies offering clients advice and solutions in the areas of risk, strategy, and human capital. With over 53,000 employees worldwide and annual revenue exceeding $11 billion, Marsh & McLennan Companies is also the parent company of Marsh, a global leader in insurance broking and risk management; Guy Carpenter, a global leader in providing risk and reinsurance intermediary services; and Oliver Wyman, a global leader in management consulting. For more information, visit www.mercer.com. Follow Mercer on Twitter @MercerInsights.