30 March 2016

UK / US, London / New York

Move aims to increase support for multinationals seeking global approach to benefits management


Mercer and Thomsons Online Benefits, have entered into an alliance to expand their respective offerings to multinationals looking to manage their global benefits programs. Mercer will provide global employee benefits brokerage and consulting to multinationals while Thomsons will provide streamlined administration, automation and enhanced communication of benefit plans through its global, flexible employee benefits SaaS (Software as a Service) platform Darwin™.  Both Mercer and Thomsons remain committed to offering their own local market solutions as appropriate.

According to Jacques Goulet, President, Retirement, Health & Benefits from Mercer, “The HR environment is transforming at a global level; it’s difficult for clients operating in many geographies to consistently manage their global employee benefits in line with local legislation and workforce expectations. Together with Thomsons, we can meet those needs. Mercer has a long heritage in and a deep understanding of global benefits and health management and combined with Darwin, Thomsons’ cutting edge global benefits technology; we’re now at the forefront of developments in this market.”

Graham Pearce, Head of Mercer’s International Consulting Group, noted that, “We’ve formed this alliance with Thomsons given its strength in benefits technology innovation and their ability to scale benefits delivery globally while taking account of local market nuances. We expect the relationship to evolve over time with new offerings announced in the future.  Many of these will center on robust and comprehensive data analytics – financial, vendor and design data from Mercer coupled with engagement and workforce data from Darwin. Our intention is to bring clients powerful and unique insights to help them make the most of their benefits.”

Michael Whitfield, CEO of Thomsons Online Benefits, commented, “Over the last ten years we have built up a strong relationship with Mercer with a host of global enterprise clients. It’s a natural next step to formalize our collaboration and offer multinationals the best of both solutions. By implementing a consistent global benefits approach, our shared clients have already seen increases in employee engagement of benefits. We’ve also significantly managed our clients’ benefits spend through Mercer’s powerful global broking and consultancy, alongside Darwin’s reduction of benefits administration time. This is freeing up HR leaders to work on strategic initiatives delivering more business impact to the wider organization.”

Mercer and Thomsons will collaborate to bring multinational organizations the best of both worlds --
benefit program coordination, management, monitoring, and reporting from Mercer and automated and streamlined benefits administration and tailored communications delivered by Darwin.

Notes to Editors

About Mercer
Mercer is a global consulting leader in talent, health, retirement and investments. Mercer helps clients around the world advance the health, wealth and careers of their most vital asset – their people. Mercer’s more than 20,000 employees are based in 43 countries and the firm operates in over 140 countries. Mercer is a wholly owned subsidiary of Marsh & McLennan Companies (NYSE: MMC) a global professional services firm offering clients advice and solutions in the areas of risk, strategy and people. Marsh is a leader in insurance broking and risk management; Guy Carpenter is a leader in providing risk and reinsurance intermediary services; Mercer is a leader in talent, health, retirement and investment consulting; and Oliver Wyman is a leader in management consulting. With annual revenue of $13 billion and approximately 60,000 colleagues worldwide, Marsh & McLennan Companies provides analysis, advice and transactional capabilities to clients in more than 130 countries. The Company is committed to being a responsible corporate citizen and making a positive impact in the communities in which it operates. Visit for more information and follow us on LinkedIn and Twitter @MMC_Global.

About Thomsons Online Benefits
Thomsons is the global benefits software business. Our award-winning software, Darwin™, is the leading, global platform delivering end-to-end, automated, employee benefits administration. It connects employees with their benefits throughout their lives, in over 70 countries and 19 languages, and is used by the world’s leading employers including seven of the top ten technology companies. By using the right combination of editions, Darwin™ provides a tailored solution to meet a variety of employee benefit and reward needs including employee engagement, managing risk, controlling costs and streamlining benefits administration. 

Thomsons has received its 100th industry award, most recently achieving the prestigious Brandon Hall Group gold award for Best Advance in Rewards and Recognition Technology.

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