* The agenda is subject to change
*Times are in Singapore Time (SGT)
1:00 - 1:05 | Conference Starts
Senior Principal, Career Business, China, Mercer
Senior Associate, Dubai, Mercer
1:05 - 1:15 | Welcome Address
President - Asia, Middle East & Africa, Mercer
1:15 - 1:45 | Opening keynote  | Future of work and talent management in the region amid COVID-19
Director, The Economist Corporate Network
The global COVID-19 pandemic has profoundly altered how we work and how we think about work. This poses complex new challenges for HR professionals, whose roles have shifted during the pandemic and who are exploring its enduring implications. Issues of wellness and empathy have moved from the periphery to the core of HR conversations. Employee expectations around professional development offerings and flexibility continue to evolve. And digitalization, with its benefits and challenges, is here to stay. This session explores three themes in the changing landscape of talent management: wellness, professional development and digitalization.
1:45 - 2:15 | Plenary | Adapting to the new world of work
Senior Partner, Career Business Leader, AMEA, Mercer
The world of work is changing at light speed. The COVID-19 pandemic proved that unexpected events can upend the world in an instant. During these ever-evolving times, successful organizations embrace transformation, explore new ways of working and reinvent the employee experience in a new and blended work environment.
In this session, Puneet shares the new work deal organizations face today, highlights key insights from Mercer’s latest research and presents ideas for transforming how organizations reinvent the way they work and how their people experience work.
2:15 - 2:55 | Panel discussion | Adapting, reinventing and transforming for the future of work
CEO & Editor-in-Chief, People Matters
Head of Human Resources, Future of Work APAC, Johnson & Johnson
EVP Human Resources, Jaguar Land Rover China
CEO, Institute of Human Resource Professionals
As we navigate a changing work landscape, we have an invaluable opportunity to reset what we do and how we do it. Maximizing productivity and flexibility in a blended work environment requires examining how work gets done. To create a sustainable employment strategy, we need to focus on creating a culture of learning, building talent programs that support skill transfer and work mobility, and staying true to creating unique employee experiences. This reset calls for collective intent and action among employers, enabled by technology, to make it a reality.
Join this panel discussion to learn how organizations across the region are adopting nontraditional methods to accelerate their journeys toward the future of work, and discover how HR is leading the charge.
3:05 - 3:35 | Plenary | Client case study: People success at Santen
Global head of People Success, Santen
Hear from Santen on their journey toward achieving “people success,” and learn about some of their best practices in implementing the People Success Center of Expertise (COE), focused on targeted core HR practices that bring their people philosophy to life.
3:35 - 4:10 | Concurrent breakout sessions
How to build a digital-ready workforce
Digitalization is disrupting business models and entire industries as big data, artificial intelligence (AI) and machine learning gain mainstream traction. This unprecedented change is impacting organizations as they struggle to make the right talent management decisions to embrace this transformation. The digital era requires new abilities and a different style of leadership. Leaders and their teams must commit themselves to continuous evolution.
Delivering business value through people analytics
Despite growing attention to people analytics, so far, they have failed to provide useful insights for many companies. This is likely to occur when you start without identifying key issues and asking questions for your organization. This session briefly introduces key steps to make your people analytics relevant to business priorities.
Value Creation in M&A Transactions - Assessing leadership and culture for success
Leadership and culture are two of the biggest derailers in realizing deal value in M&A deals.
It is critical for buyers to conduct leadership and culture due diligence in a structured way.
Buyers must develop plans to retain the right leaders and build a high−performance culture post-close.
In this session, we present key results from our recent global M&A research, “Delivering the Deal: The Unrealized Potential of People in Deal Creation,” and our 2020 Asia Private Equity Survey. We will also include a practical case study on how to approach culture and leadership assessment in deals.
Look beyond the obvious − Designing executive compensation for the future
This session examines effective executive compensation practices for addressing the challenges many organizations face today using more traditional structures. We also explore what high-growth startup companies in Asia need to consider when setting up executive pay structures — particularly, the use of equity.
Leading and coaching in a hybrid world/blended work reality
The pandemic has changed the way we work and play and completely upended our personal and professional lives. As employees across the globe settle into the rhythms of working from home, we have a new, complex reality to grapple with — a blended or hybrid work environment that is clearly here to stay. Academic literature shows that employees who work from home need more guidance, consistent feedback and clear, output-oriented goals compared to those in the office. That means leaders who manage remote teams need to spend more time than ever in meetings and putting structures in place.
These uncertain and turbulent times require leaders that motivate and inspire. We need leaders that can find the right balance between providing flexibility, structure and direction — and strengthening the fading interpersonal connections employees crave.
How can managers reimagine leadership for blended teams and embrace a hybrid reality? What are the unique challenges of leading a virtual, remote or dispersed team? How can you set expectations, motivate teams and coach your people through these uncertain times?
Mercer’s Brian Sy will be in conversation with Ruchira Chaudhary — leading executive coach and author of Coaching the Secret Code to Uncommon Leadership — to discuss how leaders can continue to empower, elevate and enable in this new, changed reality.
4:20 - 4:50 | Plenary l Client case study: Longevity: Innovation and opportunity
Partner, Global Co-Leader, Transformation Services, Mercer
Head of Diversity, Equity and Inclusion, APAC, Johnson & Johnson
Longer lives require more flexible and fluid careers for all generations. Almost two thirds of organizations surveyed in Mercer’s 2021 Global Talent Trends Study don’t have an active program to manage workers nearing retirement and only 28% form multigenerational teams to stimulate knowledge sharing and innovation. Progressive workforce strategies for experienced workers is needed to understand their unique motivations, flexible working needs and to ensure critical knowledge transfer. In this session, the speakers will discuss some thought provoking ideas on the concept of ageing, share practical considerations for HR to take as well as opportunities in this space.
4:50 - 5:20 | Plenary | Client case study: Making "Happiness" come alive
CHRO, KEC International
Dr. Anamika Bhargav Mehra
Transformational Leader and Coach, RPG Group
In this session, the speakers will share the journey of a four-decade-old Indian conglomerate that has evolved from gauging employee engagement to measuring and embedding happiness. As they take the audience through this journey, the speakers will cover the drivers behind the organization’s decision to focus on happiness. They will explore how the HR team crafted a tangible framework to support a happiness focus, the elements of their framework and why they chose them, and insights into how the organization plans to empower employees to own and enhance their happiness.
5:20 - 5:30 | Closing
Senior Principal, Career Business, China, Mercer
Senior Associate, Dubai, Mercer
* The agenda is subject to change
*Times are in Singapore Time (SGT)
1:00 - 1:10 | Welcome and day 1 highlights
Senior Principal, Career Business, China, Mercer
Senior Associate, Dubai, Mercer
1:10 - 1:40 | Plenary | 2021 Rewards Trends
Godelieve van Dooren
CEO Southeast Asia Growth Markets, Mercer
The rewards experience is ready for reinvention. Only 55% of employees believe they are fairly compensated, and even fewer believe that performing well will result in better pay. Organizations are spending too much time on intensive merit processes and struggle to retain their key workforces. With the rise of the pandemic, we have seen tighter budgets amid heightened awareness of systemic pay inequities, location decisions and flexible work. In this presentation, we explore how skills, flexibility and sustainability can drive greater return on investment in rewards.
1:40 - 2:10 | Plenary | Humanizing transformation
Senior Partner, Global Leader Transformation Services, Mercer
As the global economy turns the corner on the pandemic, organizations are looking for ways to capitalize on the lessons learned, while transforming to capture emerging opportunities. Transformation is increasingly about creating more human-centric organizations where skills are the currency of work, and talent is engaged on its own terms.
2:20 - 2:50 | Plenary | Navigating a skills-based future
Partner, Career Business Leader, Singapore, Mercer
Principal, Talent Solutions, Singapore, Mercer
Today, we’re seeing a return to an emphasis on people’s skills as a key defining principle. In fact, the COVID-19 pandemic showed just how much skill-based approaches can create agility at pace. Leading organizations are now using that experience to create resilient and more sustainable businesses. Those that can deliver skills at scale will outpace competitors and be in a better position to adapt their businesses and their people in periods of uncertainty. And with skill-based approaches improving workforce ROI by better matching skills to demand, it’s no surprise that this is on the C-suite agenda — helping them prepare for further volatility while being responsible employers for their people.
2:50 - 3:10 | Fireside chat - Well-being - Making a positive impact on the financial security of your employees
Principal, Singapore, Mercer
Co-Founder and Chief Operating Officer, Bambu
Individuals are increasingly left to their own devices to enhance their personal finances. At the same time, they face serious headwinds from living longer, lower support from family and social security systems with low adequacy. This leads to high levels of financial insecurity, high financial stress and low financial confidence. Recent technological innovations have been disrupting the way individuals can save and invest. Join the discussion as experts share the latest developments and the impact of COVID-19 on personal finances and the behavior of different groups. In this session, we also share ideas on how to help people enhance their financial security.
3:10 - 3:30 | Fireside chat - Well-being - Turning health risk into value - Supporting mental health
Multinational Client Solutions Leader, AMEA, Mercer
Consultant, Global Benefits (APJ), Dell Technologies
As working adults spend the majority of their waking hours at work, workplace conditions contribute significantly to their mental health. The actions — or inactions — of organizations in shaping the working environment can profoundly impact employees’ mental well-being. The responsibility for creating a positive working environment supportive of employees’ broader emotional well-being lies with employers. To reduce stigma, boost workforce health and achieve measurable outcomes, we need to treat mental health like any other health aspect and create strategic, joined-up solutions that consider well-being in its entirety.
In this session, we share results of healthy-minds assessment in the workplace, along with key trends, risks, employee needs, and practical, tangible actions employers are taking to address and support workplace mental health. Hear from Dell, one company taking a targeted, multifaceted approach to supporting employees across policies, practice and access-to-care models.
3:30 - 4:00 | Fireside chat - Employee benefits - Benefits beyond COVID-19
Leader, Mercer Marsh Benefits Asia-Pacific, Mercer Marsh Benefits
Head of Global Benefits, Mapletree
Hear from Jeanne Ding of Mapletree on how the company is exploring a more holistic view of benefits, beyond traditional benefits, now even more so, when the pandemic settles. Participants will walk away with the a wider view of the art of possible, how to engage employees and embark on a future forward thinking communications strategy and ensuring their benefits program is sustainable in the long run.
4:10 - 4:40 | Plenary | The Importance of "physical" in the human and digital transformation of work
Executive Director, Workplace Strategy, Asia-Pacific, CBRE
Workplaces have always reflected the way people work. Workplaces also shape culture and how we work and are a critical part of any organizational transformation. Workforces today have been unshackled from physical location and will vote with their feet — choosing where they work and who they want to work with.
Real estate portfolios and office design must change to make the experience of the physical places of work as frictionless as working in the virtual domain. Every day, the office will compete with home (and places near home) as people decide “where do I want to work today?” The rules have changed; solutions must solve for “both … and.”
As teams work across the physical and digital, we need to imagine and invent hybrid ways to collaborate and connect that are equitable and support high performance of individuals and teams. New protocols, skills and behaviors are required, and the physical offices we work in will need to change. These changes are deeply connected.
Opportunities exist for organizations that are able to align their human resources, real estate and IT functions to work with leaders and mobilize around new models of work and what that means for physical workplaces.
4:40 - 5:20 | Panel discussion l Cultivating success from the inside out- How communication and HR form the bedrock of transformation
Senior Principal, Regional Consulting Leader,
Global Communications and Enablement Lead
Chartered MCIPD Human Capital Development (HCD) Manager
Darussalam Assets (Brunei)
Global Internal Communication and Change Management Specialist
The HR and Communications functions are increasingly working together to drive transformation agendas and win over employees, but there is more work to be done. On this panel, you’ll hear from HR and communications experts about what makes transformation initiatives succeed or fail and why the future of transformation depends on the successful partnership of these two functions.
5:20 - 5:30 | Short conclusion & conference close
Senior Principal, Career Business, China, Mercer
Senior Associate, Dubia, Mercer
The Economist Corporate Network
Anne Chiou is the Director of The Economist Corporate Network in Hong Kong. She engages top executives throughout Asia in providing key insights and industry knowledge on strategic issues central to business developments in the region. Prior to joining the Economist Group, she was Head of Programs for Business and Policy at the Asia Society Hong Kong Center. She also worked extensively with senior banking executives as a regulator at the Federal Reserve Bank of New York during the Global Financial Crisis, supervising large international banks.
Ms. Chiou also worked in banking policy at the Hong Kong Monetary Authority as well as supervising financial market activity under the Securities and Futures Commission of Hong Kong. Ms. Chiou also formerly worked with multiple fintech start-ups, advising them of regulatory trends in Asia.
Ms. Chiou has a BA in Philosophy, Politics and Economics from Pomona College and a Master in Public Policy from Harvard University.
Executive Director, Workplace Strategy, Asia-Pacific
Peter has a personal ambition to transform work and workplace in Asia. To help create beautiful and functional buildings that attract talent, drive business performance, and enhance the experience of the everyday worker.
Peter leads the CBRE Workplace Strategy Centre of Excellence function in APAC supporting a team of 120 workplace specialists in twelve countries. Peter is an expert in this field, with more than 25 years’ experience (1 year in Asia).
Peter works at c-suite level with corporations to understand their businesses and develop and implement strategies that improve business performance. His passion and expertise lie with understanding the relationships between culture, behaviour, technology, organisational processes and the creation and use of physical environments – in particular places for work, innovation and learning.
Chartered MCIPD, Human Capital Development (HCD) Manager
Darussalam Assets (Brunei)
Salehin currently heads the Human Capital Development department at Darussalam Assets encompassing a wide spectrum of HR functions, including HR Systems & Policies, Performance Management System, Talent & Development, Organizational Design and Remuneration & Benefits. Furthermore, he was the Business Process Lead for DA’s Human Resource Management System (HRMS) implementation as well as the Governance Lead for the implementation of DArjah Learning Management System (LMS) for DA and its portfolio companies.
At Darussalam Assets, Salehin has spearheaded Group Wide HR activities in relation to joint venture and corporation’s projects, setting up new companies and ad-hoc HR matters in DA portfolio companies across various industries including telecommunications, airline, oil & gas, maritime, asset & property management, food & beverage, leisure & tourism, logistics and power.
Salehin currently serves as Chairman of Kristal Media Sdn Bhd and Member on the Boards of several Government-Linked Companies (GLCs) including Nex.Us Sdn Bhd, Brunei International Gateway (BIG) Sdn Bhd, Integrated Communications (Incomm) Sdn Bhd and DST International Sdn Bhd.
Prior to joining Darussalam Assets in 2013, Salehin started his career with Brunei Investment Agency (BIA) as an HR Officer, and later joined the Brunei Administrative Service in the Government as an Administrative Officer. Salehin has an MSc Degree in Human Resource Management from the University of Birmingham and is a Chartered Member of the Chartered Institute of Personnel and Development (MCIPD).
Dr. Anammika Bharggava Mehra
Transformational Leader and Coach
Dr. Anammika Bharggava Mehra, is a Transformational Leader and Coach who helps organizations drive business results through their critical people systems. Her 26 years of experience encompasses the broad spectrum of Executive Coaching, Leadership and Talent development, Organizational Change, Performance Management, Culture Building, Employee Engagement and Learning & Development.
She is an MD (AM) Doctor in Medicine (Alternative Medicines) with specialization in Human Behavioral sciences and has a great insight of the human behavior. She is an empathetic leader who is passionate about contributing to the quality of peoples life and believes that each and every person deserves to reach the zenith of their true potential.
She is an ICF Certified Coach, Certified by Thomas International for DISC profiling, Licensed ‘Heal Your Life’ Workshop Leader based on Louise Hay’s Philosophy, Reiki Grand Master, NLP practitioner, An Art of Living Happiness course teacher, Wellness therapist and can induce Positivity, Motivation, Attitudinal shift through different modalities.
Her current engagement with RPG Enterprise as Group Learning and Organization Head acknowledged her achievements with the most prestigious Top Gear Performance Award 2021 for her contribution to Happiness Index Project. She led the historic OD initiative at RPG, right from creating the Happiness framework, designing a reliable and validated Happiness Survey Questionnaire, Measuring Happiness Quotient of the organisation and successful roll out of the Happiness Survey, Analysis and Action Planning workshops.
She has held critical positions in the corporate world (Modi Xerox, FCS Software Solutions , M-Power HR Solutions and Tech Mahindra Limited and Raychem RPG and RPG Group ) and is able to make her work very relatable and authentic. Her Corporate experience and inclination to spiritual science has created a beautiful amalgamation of Vedic education in Management version
During her consulting phase, She got the opportunity to work with some highly prestigious organizations mentioned below:
Indian Cabinet Secretariat, Grasim Cement, AMEx, CISCO, Kaene Worlzen, NTPC –PMI, NTPC Townships (Dadri, Badarpur, Ballabhgarh, Rihand, Noida ,Tanda.), NHPC, Tupperware, Glaxo SmithKline , Minda-Switch Master, Dominos, Xansa, HCL Technologies Ltd, Birlasoft, Modi Xerox, E-value Serve, FCS Software Solutions, US-Tech Solutions, American Cyber Systems, Compaq India Limited, Minda Huf Ltd , Wigan and Leigh College, Ryan International, Galgotia Institute of Management Studies.
Founder and Managing Director
An alumnus of the University of Chicago Booth School of Business, Ruchira straddles the corporate and academic worlds – she is a leading executive coach, adjunct faculty at several top tier business schools and runs a boutique consulting firm focused on organizational strategy solutions.
Ruchira’s diverse and eclectic background in mergers & acquisitions, organization effectiveness and strategy execution, coupled with two decades of experience in emerging markets in Asia, the Middle East and North Africa, helps her grasp challenging people issues.
During her corporate career, Ruchira held leadership roles in Medtronic and AIG in Singapore, Qatar Telecom (now Oredoo) in Qatar and Tata Consultancy Services (TCS) in India. Her consulting repertoire spans multinationals, government agencies and leading local businesses across industries.
She has coached mid to C-level business leaders, academics, entrepreneurs and small business owners across the Middle East, North Africa, China, India and Singapore in industries ranging from oil & gas, financial services, government, automotive parts, health care, insurance, law, manufacturing, medical devices and technology.
She is the executive coach for Chicago Booth’s ADP program for senior level executives and affiliate faculty at several business schools including SMU, NUS and IMD in Singapore, and most recently London Business School.
Ruchira frequently gets featured in and writes for leading business journals like HBR. She has authored a series of highly acclaimed leadership and coaching articles for the Mint and also writes a regular column for them.
She is the author of the book Coaching: The Secret Code to Uncommon Leadership Coaching: The Secret Code to Uncommon Leadership - Penguin Random House India commissioned by Penguin Random House and endorsed by luminaries like Sheryl Sandberg, and Kiran Mazumdar-Shaw. The book released globally in March 2021 to much acclaim
She was recently facilitated as one of the “21women leaders in 2021” by a leading women’s platform in India. Women's Day | March 8, 2021 | 21 Women in 2021 - Sipping Thoughts
By way of education, Ruchira has earned a bachelor’s degree in economics from the University of Delhi, a master’s in communications management and an MBA from The University of Chicago Booth School of Business with a concentration in strategy. Ruchira speaks English, Hindi, Elementary French and Arabic. She currently divides her time between Singapore and Mumbai, India.
Arnab Roy Choudhury
Global Communications and Enablement Lead
Currently unpacking the world of Information & Cyber Security transformation at Standard Chartered Bank as their Global Communications & Enablement Lead. Arnab has nearly two decades of professional experience across companies, cultures & countries while continuing his ever-evolving education in communications, communities & collaborations. Arnab considers himself to be an eternal intern of life.
As Chair, Asia Pacific Association of Communications Directors (APACD) Singapore Chapter, Arnab mobilizes senior communication leaders from across the industry to meaningfully give back to the profession. He believes despite all his experience, he's still the sidekick to a superwoman - his wife, and CTO or Chief Transport Officer to his twin boys.
Head of Global Benefits
Jeanne has 17 years of generalist and specialist people experience ranging from business partnering to compensation and benefits, executive compensation, regional and international HR, digital transformation, organisational restructuring, offshoring, outsourcing and business process re-engineering.
Jeanne started her career in Admin and Corporate Affairs at GIC Real Estate, including a short-term assignment to GIC Mumbai, before moving on to a variety of strategic HR positions at Singtel.
In her current role as Head of Global Benefits, Jeanne is responsible for Mapletree’s employee benefits programme across 13 countries. She also co-leads the HR digital transformation efforts and is HR Business Partner to Oakwood, a wholly owned subsidiary of Mapletree.
Jeanne holds a Bachelor of Psychology with Honours from the University of New South Wales. She is an IHRP Certified Professional and a Professional in Human Resources - California.
Head of Diversity & Inclusion, APAC
Johnson & Johnson
Sophie Guerin is the Head of Diversity & Inclusion, APAC at Johnson & Johnson. Prior to joining J&J, Sophie was the Head of Diversity & Inclusion, APAC at Dell Technologies and the Head of Diversity & Inclusion for Community Business. She has been living and working in APAC on and off for 18 years.
Currently residing in Singapore, Sophie is a recognized expert on diversity & inclusion in Asia and speaks frequently at industry and thought leadership forums. She is co-author of "Examining Diversity & Inclusion from an Asian Perspective" and “Developing Dependency” which explores special economic zones in the Greater Mekong Sub-region. She is a member of the Diversity & Inclusion in Asia Network Advisory Council and a Founding Member of the American Chamber of Commerce Singapore & China Women's Committees. Sophie is the first recipient of the American Chamber of Commerce China Committee of the Year Award and is the Founder of Women in International Public Affairs based in Paris, France.
She and her partner have a toddler and two cats.
Global head of People Success
Trilingual business professional passionate about Life Sciences. Currently located in Singapore after having spent 9 years in Japan, Manuel brings a People centric lens to HR practices and leads the Global People Success agenda at Santen.
He introduced a global guideline of New Work Style including flexible Workplace, Worktime and focus on Total Well-being and is currently revising the Performance & Development Management approach. Other initiatives are a Listening & Engagement framework as well as close collaboration with IT to introduce a Digital Workplace at Santen.
Consultant, Global Benefits (APJ)
Global Benefits – APJ Regional Leader at Dell Technologies
Overall 17+ years of experience in eiversified cross-functional human resource experience across verticals.
Prior to Dell Technologies, worked 11 years with Cisco Systems with more than decade experience working in total rewards area.
Passionate about work around employee wellbeing and digital transformation. Led several regional and global benefits projects on inclusive benefits , digital transformation projects , benefits harmonization , digital health and mental health. One of the signature program initiated was parent counselling during pregnancy period and innovative solution on mental health.
Supporting the promotion of health and wellbeing and advocate of mental health, she would like to contribute, give back and support the community by sharing thought leadership research, and access to resources available via her role as a benefits leader at Dell Technologies.
Believer in innovation, finding newer ways in doing things and crafting success stories out of blank paper.
Outside work loves practicing yoga/ mindfulness/meditations regularly.
CEO & Editor-in-Chief
Ester Martinez is the CEO & Editor-in-Chief at People Matters, the fastest-growing community for CHROs and business leaders committed to the advancement of talent & work practices for sustainable business impact.
In 2009, upon sensing the need for a platform to deliberate talent management, leadership and hold critical insights on people & future of work for C-suite audience, Ester founded People Matters and rapidly grew it to become one of the few successes in independent publishing and a brand synonymous to knowledge and digital innovation in People and work-tech space. And today the brand is a name to reckon with not just in India, but also globally, with a special focus on Southeast Asia.
A people’s person at heart, Ester holds a Postgraduate degree in Human Resources Management from EADA (Spain) and a Master of Business Administration from Indian School of Business (ISB), Hyderabad.
With more than 15 years of experience in human resources, Ester has a wealth of knowledge in the areas of talent, learning & development and work-tech. Until 2008, she worked as a professional manager with a host of Blue Chip companies such as Hewlett Packard and Tata Consultancy Services, both in India and the UK.
Global Internal Communication and Change Management Specialist
Elvin Ong is a global leadership and internal communications, culture and change management and external communications professional. Lead global and regional communications across multiple bellwether companies.
Institute of Human Resource Professionals
Mayank Parekh is the CEO of the Institute for Human Resource Professionals (IHRP). IHRP’s mission is to professionalize and strengthen the HR practice in Singapore. Through a range of national human capital programs IHRP sets standards of excellence, develops HR as a strategic enabler of business and workforce transformation and fosters a vibrant HR services eco-system to drive innovation and change.
Mayank has over 30 years of experience in regional, global HR and general management roles in both the public and private sectors.
Head of Human Resources, Future of Work, Asia Pacific
Johnson & Johnson
Katrina is responsible for shaping and delivering the future of work agenda across Johnson & Johnson (J&J) Asia Pacific. A remit focused on optimising human potential, bringing together the interconnected dimensions of the where, what, who of work.
Katrina has significant experience in strategic, operational, and specialist Human Resources and having partnered with a diverse stakeholder group in multiple markets. Katrina’s experience spans a variety of industries including medical device, pharmaceutical, distribution, entertainment and recruitment.
Katrina joined J&J in July 2016 and, most recently, held the role of Head of HR for Australia & New Zealand (ANZ), leading the HR function for Australia and New Zealand for the Johnson and Johnson Family of Companies. Since joining J&J Katrina has led an agenda to prepare the organization and people to be ready for any future, and enable ingenuity by creating an atmosphere where employees can have their “best day”.
Katrina joined Johnson and Johnson after 6 years with Smith & Nephew where, most recently, she held the role of Senior Director Human Resources ANZ & Japan. Katrina was the architect of the people agenda for the Australia, New Zealand and Japan businesses, pivotal in driving significant business transformation initiatives, engagement and key business outcomes.
Prior to Smith & Nephew, Katrina worked for both Wyeth Pharmaceuticals and Wesfarmers in a range of roles.
Katrina holds a Masters in Human Resources Management, Bachelor of Social Science (Psychology) and Executive Coaching Certification (IECL).
Executive Vice President, Human Resources
Jaguar Land Rover
In a career spanning 17 years with Jaguar Land Rover, Mark has spent the last two years based in Shanghai as the Executive Vice President, Human Resources for JLR in China. In this role, Mark and the HR team are leading the approach to reimaging the future of work across JLR’s operations in China, focusing on developing a future orientated organization and redefining the employee experience.
Prior to this Mark was HR Director at JLR’s Solihull Manufacturing facility in the UK and has also held a number of senior HR Business Partner positions across the company.
People Analytics Team Lead, Career Business, Japan
Junichi is the Senior Manager for Mercer Japan’s People Analytics Team in the Organization Design and Talent Strategy practice.
He has 10 years of HR consulting experience and has led a wide range of projects focused on people analytics, employee engagement, talent strategy, reward design, workforce planning, executive remuneration, HR due diligence, post-merger integration and organization development. He has supported local and global clients from various industries, including telecommunications, semiconductor, IT service, gaming, retail, financial, chemical, pharmaceutical, machinery and other manufacturing.
Before joining Mercer, Junichi worked as a people and change consultant for PwC and was the Chief Operating Officer for a nonprofit organization.
He holds a Bachelor of Arts in the sociology of education from the University of Tokyo and a Master of Science (with distinction) in human resources and organizations from the London School of Economics.
Senior Principal, Regional Consulting Leader
Marla leads Mercer’s Global Consulting Team for multinational clients in AMEA, focusing on employee communication, health and well-being, retirement and financial well-being, and DEI. Her particular area of expertise is in communication consulting across a diverse range of projects, such as restructuring, post-merger integrations, EVP, total rewards and technology implementation.
Multinational Client Solutions Leader, AMEA
Liana is a partner based in Singapore and is the Multinational Client Group Leader for AMEA. She has spent 20 years in the insurance, broking and consulting industry in both Asia and Australia, with 17 years of experience focused on international consulting in the HR, well-being and employee benefits space.
In her role as Multinational Client Group Leader, Liana’s focus is on growing Mercer’s International Consulting practice in Asia, with an emphasis on portfolio growth, operational and commercial excellence, talent investment, and risk management.
Liana is renowned for leading many global client relationships and advising on HR and health strategies.
She is an ambassador of diversity and inclusion in the workplace across Asia, driving thought leadership and related solutions on mental well-being, an aging workforce and structuring inclusive rewards programs.
Outside her day job, Liana is the Lead Chair for our Women@Mercer BRG for Asia, is a member of the Women in Business group at Britcham and a member of the MMC Asia-Pacific Risk Committee, looking at issues impacting Asia and organizations from a risk, workforce, aging, and automation and climate change/reliance perspective.
Leader, Mercer Marsh Benefits Asia-Pacific
Joan leads Mercer Marsh Benefits for the Asia-Pacific region. A veteran in employee benefits with more than 25 years of experience in the areas of insurance, cost containment, flexible benefits and benefits harmonization, Joan is a well-known personality in the benefits circuit. She pioneered flexible benefits and healthcare cost containment in Malaysia, Indonesia and Thailand. Joan has been with the firm for more than 14 years and is based in Singapore.
Head of Career Solution Sales, Middle East
Tarana Doha leads product sales in Mercer’s Career practice in Dubai. With over a decade of sales experience, Tarana works primarily with C-level executives and their teams to drive corporate performance. She has worked across Europe, South Africa and the Middle East.
Previously, Tarana was responsible for managing and growing an extensive portfolio of multinational organizations. Areas of focus for past projects with several larger organizations in the Middle East and Europe include employee engagement, talent assessment, succession planning and performance management. She also led a team of business development and account managers responsible for supporting HR executives to deliver on their business objectives, providing research and advisory support for benchmarking, upgrading processes and skills, and staying ahead of market trends.
Trained and certified in the Challenger Sales Method, Tarana is fluent in English, Russian and Persian.
Godelieve van Dooren
CEO Southeast Asia Growth Markets
Based in Singapore, where she has lived for the past 15 years, Godelieve spearheads the growth and expansion of Mercer in Southeast Asia’s high-growth markets of Indonesia, Malaysia, the Philippines and Thailand, helping companies navigate the complex needs of the fast-evolving workforce in the region.
In her role as Asia Career Business Leader, she drives the innovation and expansion of Mercer’s Career solutions and services. These solutions enhance the firm’s capability to design and deliver impactful people solutions to clients across Asia, empowering more clients in their business and workforce transformation as they navigate the realities of a post-COVID-19 world.
Before this role, Godelieve was the Regional Industries Leader for Asia-Pacific. She established Mercer’s Asia-Pacific Employee Benefits Solutions segment and grew the firm’s benefits benchmarking and design consulting across the region. From 2013 to 2016, she led the Career Products practice across eight markets in ASEAN.
In recent years, Godelieve has played a critical role in growing Mercer’s Regional Career Products practice and expanding Mercer’s Human Resources Industry networks, comprising large high-tech, life sciences, FMCG, chemical, retail and hospitality companies. She has worked with leading clients to shape progressive and sustainable HR programs.
Godelieve holds a Master of Arts in law from the University of Utrecht, Netherlands.
Partner, Career Business Leader, Singapore
Lewis is a partner and the business leader for Mercer’s Singapore Career business. Voted a top 101 Global Future of Work Influencer, he is a regular contributor to publications such as the Harvard Business Review and Talent Quarterly and a speaker in the areas of people science, HR data, employee engagement and leadership.
In his commercial work, he leads a team of economists, social scientists, engineers and consultants, helping clients and customers implement data-driven reward, talent, leadership and employee engagement programs to improve organizational performance.
Lewis has supported the development of several organizational and HR capabilities programs, including taking a leading role in the development of the national Skills Frameworks in Singapore. He has deep expertise in making people programs relevant for C-level executives in global companies as well as facilitating senior leadership teams to help them unlock leadership effectiveness.
Lewis is chartered by the British Psychological Society (BPS) as an occupational psychologist. He graduated from the University of Nottingham in the UK with a Master of Science in occupational psychology and a Bachelor of Science (first-class honors) in psychology and cognitive neuroscience. Lewis is also qualified by the BPS to use both ability tests and personality questionnaires to assess talent.
Talent Consulting Leader, ASEAN
Rupali is the Talent Consulting Leader at Mercer, ASEAN. She helps clients define the future of work through job redesign, competency definition, assessment and talent development. She has led large projects across Singapore for both the private and public sectors.
Rupali started her career with Accenture, where she worked across HR and consulting. Prior to joining Mercer, she led the talent and leadership development portfolio for Mundipharma across emerging markets (Asia-Pacific, Latin America, the Middle East and Africa). Rupali has lived, worked and traveled in multiple countries and brings an inclusive, diverse perspective.
Senior Partner, Global Leader Transformation Services
Ravin is the Global Leader of Mercer’s Transformation Services practice. He is a recognized global thought leader, futurist and author on the future of work and workforce transformation. He has led multiple research efforts on the global workforce, the emerging digital economy, the rise of artificial intelligence and the transformation of work.
Ravin has also led numerous research projects for the World Economic Forum, including many of its ground-breaking studies on the transformation of work and the global workforce. He is a regular participant and presenter at the World Economic Forum’s annual meetings in Davos and Dalian/Tianjin and is a member of the forum’s Steering Committee on Work and Employment.
Ravin has been a featured speaker on the aforementioned topics at conferences in North America, Europe, Asia-Pacific, the Middle East and Latin America. He has also been featured and quoted extensively by leading business media, including CNN, BBC, the Wall Street Journal, CNBC, Fortune, FT, the Nikkei (Japan), Les Echoes (France), De Telegraaf (Netherlands), South China Morning Post and Dubai One TV, among others. Ravin is a frequent guest lecturer at universities around the world, including Oxford University, Northwestern University and the University of Southern California.
Ravin was named to the Thinkers 50 Radar Class of 2020. He has also been recognized as one of the top 25 most influential consultants in the world by Consulting Magazine, one of the top eight future-of-work influencers by Tech News and one of the top 100 HR influencers by HR Executive. He is the author of the books Transformative HR, Lead the Work: Navigating a World Beyond Employment and Reinventing Jobs: A 4-Step Approach to Applying Automation to Work. Ravin has authored more than 150 articles, including 14 for the Harvard Business Review and the Sloan Management Review.
Senior Principal, Career Business, China
Eric is a senior principal in Mercer China’s Career business. He leads teams covering both consulting services and the Career Products practice. Since joining Mercer in 2007, he has led numerous consulting projects for both multinationals and local Chinese companies based on his areas of expertise, ranging from organization effectiveness to rewards optimization to talent consulting.
Before joining Mercer, Eric spent his career in corporate HR roles. For four years, he worked at an automotive company in Germany, leading the charge in management development. Upon returning to China, he served as a rewards and HR manager for multinational companies.
Eric has an MBA from Freiberg University of Technology in Germany and a bachelor’s degree in civil engineering from Tongji University in China.
Rewards Business Leader, Singapore
Nishant is a senior principal leading Mercer’s Rewards business in Singapore — including our rewards products and research solutions, broad-based advisory, and executive compensation portfolios. He is also the Market Leader for Mercer in the Growth Markets of Vietnam, Cambodia, Myanmar and Brunei. Additionally, he sits on the Remuneration Committee of Suntory Pepsico Vietnam.
Nishant has published a number of thought-leadership papers and blogs on topics including executive pay, performance management and pay equity. He also works with the Singapore Institute of Directors as a member of the Board Diversity and Appointments Committee and as a professional development advisor for new director training programs for Remuneration and Nominating Committee members.
President - Asia, Africa and Middle East (AMEA)
Based in Hong Kong, Renée is Mercer’s President, Asia Middle East and Africa (AMEA), leading Mercer’s business across 18 markets in this fast-growing, dynamic region. She is also Chairperson of Mercer in Japan and Executive Director on Mercer boards in China and Hong Kong.
In her career at Mercer, Renée has held several key leadership roles, including Global Leader for Individual Wealth and Chief Customer and Marketing Officer for the Pacific region. A global executive, Renée has helmed businesses in Hong Kong, London, Melbourne, New York, Singapore and Sydney.
A fervent advocate for the financial inclusion and security of individuals, Renée led Mercer’s partnership with the World Economic Forum (WEF) on the Retirement and Investment Systems Reform Project in 2017–2018. She is also a regular speaker at major international forums and a contributor to international media, including WEF, The New York Times, South China Morning Post and CNBC.
Renée was named one of Employee Benefit Adviser’s 2018 Top Women in Benefit Advising (United States) and was recognized for two consecutive years in the Top 10 CMOs in Australia (CMO50) by CMO Australia. Renée was also awarded a Humanitarian Overseas Service Medal by the Australian Government for delivering humanitarian services overseas.
Partner, M&A Advisory Services Leader, AMEA
Dhruv is a partner at Mercer with almost 20 years of M&A and human capital consulting experience. He is passionate about helping clients manage the health, wealth and performance of their most important asset — their people. Over the past decade, Dhruv has primarily worked with clients to find solutions to the complex people challenges that occur in M&A transactions, such as mergers, acquisitions, divestitures, joint-ventures and reorganizations. His areas of expertise include organizational redesign, cultural assessment and integration, workforce and rewards harmonization, employee communication, and change management.
Principal, Talent Solutions, Singapore
Kabir is a principal based in Mercer Singapore and leads the Skills Transformation practice for public- and private-sector clients. In this role, he supports organizations in taking workforce-related talent actions that shape competitive human capital strategy and empower business results. He has led organizational change initiatives in skills-based talent management and development, rewards and performance, and strategic workforce planning in Singapore, Malaysia, Shanghai, India, Vietnam, Cambodia and Saudi Arabia.
Chief Revenue Officer
Mercer | Mettl
Anirban was a member of the core founding team at Mettl and currently serves as Mettl’s global Chief Revenue Officer following its acquisition by Mercer. He has spent more than 15 years leading go-to-market strategies for HR tech/SaaS solutions and led global engagements focused on implementing state-of-the-art assessment solutions as part of designing talent acquisition and development roadmaps. He is passionate about technology and the future of work and is a regular speaker and panelist at global HR conferences.
Principal, M&A Business Transformation, Asia
Edwin is a principal within Mercer’s Asia M&A Transaction Services Team and supports clients in their M&A business transformation efforts. He has more than 10 years of management and human capital consulting experience and has worked on a broad range of projects across Asia covering organization design, performance management, HR transformation, organization culture, change management, and leadership and talent.
Edwin has a certificate in M&A and corporate strategy from INSEAD, a global MBA from Manchester Business School and an undergraduate degree from the London School of Economics and Political Science.
Senior Partner, Partner, Global Co-Leader of Next Stage
Yvonne’s current focus is on the organizational implications of macro trends, such as increasing longevity, 4IR future-of-work scenarios and sustaining a truly inclusive workforce. Mercer’s Next Stage platform examines the coalescence of living and working longer and how organizations can harness the longevity dividend as we move into an increasingly digital age.
Yvonne co-chaired the UK Government Department for Work and Pensions Fuller Working Lives Business Strategy Group, working with employers to recruit, retain and retrain older workers, which published its policy document in 2017. Her first book, The New Rules of Living Longer, was published in November 2015, with a foreword from the UK Pensions Minister. Yvonne is an advisor to the Healthy Ageing challenge fund and currently working on a global dialogue series, “Redesigning Retirement for the 100-Year Life,” with the World Economic Forum.
Yvonne has worked in senior human resources and HR consulting roles for 30 years, living in the Middle East and Europe and working with global organizations on strategic HR and people program design. She holds master’s degrees in psychology and business research and is a Fellow of the Pensions Management Institute, previously an author of their International Diploma syllabus. She is a director in the creative arts education sector and is trained in advanced design thinking methodology.
Senior Partner, Career Business Leader, AMEA
Puneet is a senior partner and the leader of Mercer’s Career business for Asia-Pacific, the Middle East and Africa. During his 22+ years of consulting experience, Puneet has provided advice to leading local and multinational organizations across more than 25 countries in Asia-Pacific, the Middle East and Africa.
Puneet has worked extensively across industries in the areas of talent management, HR transformation, rewards strategy and benchmarking, variable pay and LTI design, employee engagement, and talent assessment. He has also advised organizations on HR audits, managing people issues in mergers and acquisitions, and compensation outsourcing.
Puneet is an experienced facilitator and instructional designer who designs and delivers HR workshops and training for clients.
Prior to joining Mercer, he worked with another leading HR consulting firm, where he headed the firm’s broad-based rewards practice for SEA. Puneet has also worked with ABN AMRO Bank in UAE, where he was head of HR for ABN’s Consumer and Private Banking business.
Puneet has a postgraduate diploma in management.
Principal, Career Consulting
Brian Sy is one of the business leaders of Mercer Hong Kong. With 10+ years of HR consulting and analytics experience, Brian demonstrates his expertise as a practice leader in the human capital management field. Over the years, he has provided insights and advice to hundreds of organizations, from local boutiques to multinational companies, guiding them on market trends and best practices in performance management, company fit, and policy and program design. His passion focuses on rewards and career management for key talent, helping companies improve retention and design successful career pathways for high-performing employees.