Mercer Marketplace 365+: security and technology

As an organization that is dedicated to performing insurance administration, compliance with all state and federal laws is vital, to our continued commitments and success.

Our focus on security spans both technology and processes to ensure compliance with the latest regulations and ensure the safety and resiliency of systems and client data.


  • Data security and safeguards
    Our online enrollment site has security measures in place to help protect against the loss, misuse and alternation of the data under the system’s control.
  • System backup and disaster recovery
    Each office maintains business resiliency plans with specific provisions for staff mobilization, alternate work spaces, recovery of the local area network, and communication with clients.
  • HIPAA compliance
    We comply with HIPAA legislation, by leveraging current policies and procedures, technology, physical controls, education and to ensure best practices. 
  • Encryption
    Our standard method of file transfers is SFTP with PGP encryptions and employees’ desktops and laptop computers are encrypted to protect data in case of theft or loss.
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