As organizations around the world prepare for the future by both repositioning and accelerating growth, they need to focus on effective communication during periods of change. Today's environment leaves less time to plan, has fewer effective retention tools and a greater potential for quick-spreading mis-information. Thinking about communication over the deal life cycle makes all the difference. Mercer's work with clients around the world has found that communication management works best if it proceeds apace the entire transaction - otherwise the risk of a disjointed employee experience remains.
This new article by Workforce Communication & Change Consultants Jason Jaross and Amy Kawabori presents Mercer's perspective on M&A communication management - a comprehensive, cohesive approach to running deal communications.
..."In our transactions, we found that a more holistic, proactive approach allowed us to better control the tone of communications and the bundling of the messages so that they didn’t leave more questions than answers…" – Integration Manager, Microsoft
Watch our Mercer video "Adding value to your transaction through Communication Management." Topics of discussion include defining/delivering on a successful employee experience and keeping your communication "on-topic", effective and in pace with the rapid-fire changes in a transaction.