Mercer is a global leader in the area of evidence-based management and information product solutions.

Collectively, our consultants and technology experts have experience across a broad range of industry sectors and have pioneered the industry’s most advanced analytical processes. We help organizations improve their strategic human capital decisions by creating human capital dashboards that:

Identify what should be measured, why and how best to use metrics to manage human capital optimally 

Combine multiple sources of financial and HR data to support these measures 

Design, implement and support Web or desktop solutions that deliver the right information to the right people

How we can help

Mercer’s long-standing expertise in strategic human capital management and our proprietary analytical tools help management be in command of two types of information essential to effective workforce management:

• One set of facts consists of accurate and timely descriptive information, such as head counts, turnover ratios, promotions and pay changes. These facts are crucial for monitoring progress and providing leading indicators of an emerging problem.
• The second set of facts concerns cause-and-effect relationships. For example: What drives high performance? What experiences cause the unwanted loss of talent? And, what career pathways best develop leadership talent? These facts are essential for conducting deep-dive analyses and for making decisions about what to change and why.

Mercer helps organizations capture these critical facts and bring them together like no one else. As a result, our dashboards are designed to contain those facts that are known to be important to specific outcomes that serve strategic interests – rather than filling dashboards with metrics for metrics’ sake. This in-depth expertise ensures that our dashboards focus on the few right measures for each organization – the measures that represent competitive advantage.

This sample dashboard startup screen displays metrics across a number of critical human capital dimensions.