Our Business

Health & benefits

As the world's largest benefit consultant, Mercer delivers innovative consulting and brokerage capabilities. We strategize with clients of all sizes and industries to find benefits solutions that fit their needs. We bring the optimal combination of local-market knowledge and nationally driven best practices. Our innovations translate into superior benefits for clients and distinguish Mercer in the benefits marketplace.

Human capital

Mercer’s human capital business helps organizations globally to optimize their performance by meeting their most critical needs around managing, rewarding and engaging talent; achieving responsible executive remuneration; and enhancing HR effectiveness. Our consultants work with a broad range of clients - including senior leadership, top-level executives, board members and HR professionals - and within a variety of industries. We stay ahead of the competition by providing best-in-class information, unsurpassed global reach, dedicated support services and innovative solutions.

Retirement, risk & finance

Mercer is the global leader in providing advice and solutions for the full range of issues that affect companies’ retirement plans. We provide strategic, administrative and compliance-related retirement services with an emphasis on the financial management of retirement programs. As an industry leader, we provide expert consulting in such areas as defined benefit plans, defined contribution plans, executive retirement and retiree medical plans. Our Retirement Service Centers allow us to efficiently provide our clients with core services such as recurring valuation work, data calculations and completion of government forms.

Outsourcing

Mercer is a global leader in benefits outsourcing, known for solving our clients’ most complex benefits administration challenges. More than 5,000 employees support Mercer’s outsourcing business, delivering a seamless customer service experience to our clients. We offer expertise in retirement plan administration, health and benefits administration, absence management administration, and workplace effectiveness. At the foundation of these services are comprehensive client and employee support, including online tools, print communications, and call center assistance.

Investments

For more than 30 years, Mercer’s investment consulting business has provided the highest quality of investment advice and practical solutions to corporations, foundations, trustees and endowments on a global basis. Our investment consultants help clients analyze the investment alternatives and performance of their retirement, 401(k), and other institutional and related funds.