Mercer’s health & benefits business is dedicated to designing and implementing innovative, world-class programs for health, financial security, productivity and work/life balance. As a leader in these fields, we drive industry performance improvement on behalf of our clients. As a trusted advisor, we strive to exceed what our clients tell us:

• Control our program cost
• Help us attract & retain the right employees
• Save us time and money
• Manage our financial and regulatory risks
• Keep our workforce healthy and productive
• Use Mercer’s vendor knowledge and relationships to provide the best solutions, pricing and service

Whether they need to improve just one part of their benefit program or find a full-service, end-to-end program manager, Mercer has the expertise.

Whether you are in one market, several regions or span the globe, Mercer delivers value. With over 4,000 colleagues based in 150 locations in the United States, Canada, Europe, Asia and Latin America, Mercer is a unique position to understand the rapidly changing influences that drive employee needs and program design:

We take pride in knowing that the best global footprint relies on local market strength.

Why choose Mercer?

Clients choose Mercer when they want to work in partnership to receive strategic advice on and flawless execution of their HR programs. We provide sound, well-grounded advice and best practices tailored to each client’s business and competitive pressures.

Client focus

Exceeding, client expectations requires a passion for listening, asking effective questions, and providing sustainable solutions.

Expertise

Mercer is the leading global provider of health and benefits consulting, brokerage and administration services. Because of our experience working with diverse workforce populations and issues, we leverage this expertise and to solve the wide range of issues that challenge companies of all sizes. We know that the best global footprint relies on local market strength and we take pride in having the resources to support all size employers in all markets.

Innovation

Innovation requires an investment in top talent. Mercer’s people are recognized as thought leaders who challenge and change the status quo. It’s an investment we’ve made so that we can help clients meet increasingly complex goals. Innovative, market changing, data-driven solutions that significantly impact cost trend are what our clients expect and what we deliver.

Leverage

The combination of Mercer’s expertise and our clients’ collective buying power helps all of us drive industry innovation and accountability. In the US for example, Mercer is the Health & benefits firm of choice for 10% of the employer market, so we have an unparalleled position with vendors. They know Mercer can be a source for new innovations that will move the market.

Mercer is also committed to full disclosure and transparency of compensation. Do all consultants and brokers tell their clients how much they are paid in combined fees from the employer and vendors? Surprisingly, not all firms are committed to disclosure. We believe that you must know the full price to know the full value.

To learn more about the specific solutions and services offered in your country or region, please contact us by email or go directly to our local country sites.

Read Mercer's latest thinking on Health & benefits issues in Insights