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Successful M&A strategies for Asia

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Successful M&A strategies for Asia


 

While many companies in Asia have gone out of business during the recession, several big domestic players have used the downturn as an opportunity to grow their operations locally and overseas through bold, reduced-cost acquisitions. These companies stand to make huge financial gains if their transactions are successful, but without proper due diligence up front and a strong commitment to post-merger integration they may lose considerable amounts of money once the market turns. So given the vast opportunities, how do organizations take advantage of the downturn and ensure they develop a successful M&A strategy for the upturn?

 

M&A transactions require meticulous planning, robust management and aggressive execution in order to succeed, and there are several critical actions companies must take. The buyer must ensure the rationale for any deal is sound and that the target is complementary in terms of footprint, business model or service offering, for example.

 

Companies must also undertake comprehensive due diligence on the target before buying, examining everything from financial performance to reputation and legislative compliance. This is especially true in today’s difficult market conditions, where distressed companies may be more susceptible to practices such as occupational fraud or employee relations issues.

 

The post-merger or post-acquisition phase is also challenging and critical for creating the expected value of the deal. Integration measures must be put in place that align with the rationale for the merger or acquisition – the business strategy – that has been determined in the planning phase. One such consideration is the degree of organizational integration required – will the buying company absorb the target entirely, in which case it needs to fully align objectives, processes and systems? Or will the target remain a standalone entity? The answer probably lies somewhere between the two extremes and will have significant implications for the way in which the human resources programs, policies and systems are structured.

 

M&A life stages

 

Companies complete M&A transactions for many reasons, and the challenges you face with post-merger integration will differ depending on your company’s strategy:

 

  Create cost synergies – If your organization is buying another company to achieve cost synergies, then you will need to focus on removing duplicate functions and roles and achieving economies of scale. Issues such as local labor laws, severance planning, multinational pooling and HR governance become important. 

 

  Acquire intellectual capital – If your organization is buying another company in order to increase capabilities and buy technology or intellectual capital, then the biggest challenge may be retaining key talent. Issues such as retention plan design, executive compensation, workforce planning, leadership, and talent management become critical.

 

  Growth and expansion – If your organization is buying another company in order to build scale or drive geographical expansion, then your biggest challenge may revolve around cultural integration and compliance. As such, issues such as employee mobility, understanding local labor laws, employee engagement and developing a global HR governance structure may be priority areas.

 

Deal derailers and how to avoid them

However sound the integration strategy, there are many potential hazards that stand in the way of success. Poor cultural integration has been responsible for derailing many otherwise strong transactions, either through national or corporate differences or a combination of the two.

 

Famous failures – Daimler Chrysler

 

Perhaps one of the most famous M&A failures in recent years, the Daimler Chrysler deal was billed as a merger of equals with huge potential synergies; however, in reality the two companies had vastly different cultures. This was evidenced in a number of areas such as their approach to executive compensation. The failure of the senior management teams to work together effectively ultimately led to the failure of the deal; and the sale of Chrysler to private equity investors at a huge loss. These cultural differences should have been acknowledged and addressed early on in the integration process. 

 

Companies looking to buy outside of their domestic market or multinationals investing in Asia need to be mindful of a host of potential pitfalls, from understanding the local labor laws and legislative requirements of the target market to basic cultural sensitivities. Meanwhile, organizations coming from the same market or industry may still face cultural challenges despite their apparent similarities – for example, in the case of a state-owned enterprise joining forces with a large private sector company.

 

Case study

 

A leading Asian company recently acquired the wireless chipset business from a US multinational. Approximately 500 employees in nine countries transferred as part of the deal, which included five new locations for the acquirer. Through this acquisition, the acquirer’s wireless handset division stood to gain an established customer base around the world, key patents, new baseband chipsets and radio transceiver products, as well as highly-skilled talent.

 

The company faced several challenges, most notably a lack of a Transition Services Agreement that would have helped provide interim services and support. This meant that new payroll, HRIS, retention, equity, retirement and benefit plans had to be designed and implemented upon close. Also, the seller had a weak HR infrastructure to transfer to the acquirer, which in turn, had scant global HR experience.

 

In order to ensure the deal was a success, the acquirer conducted a comprehensive due diligence exercise including a focus on a range of HR issues such as pension and employee benefit liabilities, retention, culture and executive compensation. The acquirer then developed an aggressive strategy to ensure seamless integration across the two organizations.

 

As a result, the acquirer had critical pay and benefit programs in place on Day One after the deal was closed, and the company’s employees remained engaged and focused on work. Also, the acquirer resolved significant financial liabilities identified during the project management effort, resulting in management appreciation for HR’s systematic approach, which ensured that nothing "fell through the cracks". As a result of these actions, the deal is widely considered to be a success. 

 

Whatever the situation, there are several key factors that must be considered across both organizations. Retention, for one, is always an issue. Whether you are an Asian company investing overseas or a multinational venturing into Asia, it is essential that you retain top talent once the deal is complete. Similarly, executive compensation issues – whether across companies or countries – can trip up organizations. Another common derailer occurs when companies don’t do their financial due diligence carefully enough and discover large unfunded employee benefit programs, such as retirement plans, that can transform a seemingly profitable deal into a very costly proposition.

 

Ultimately, it is important that the buying company be able to control the M&A process from wherever it is. This requires home leadership bench strength and the ability of leadership to create a line of sight from the acquired entity to the parent company.

 

What HR needs to do to drive deal success

In order to contribute to the success of any M&A deal, HR must secure a seat at the deal table, preferably as early as possibly and before the deal is signed. This ensures that HR is involved in business critical decisions at the onset and contribute thoughts on likely issues or integration strategies. While this is not always as simple as it might sound, there are several key actions HR can take.

 

While HR professionals understand the value they bring to the deal, often the business does not. Therefore, HR executives need to be able to speak the same language as the deal-makers, and demonstrate a clear understanding of the M&A process and the logic behind different types of deals. HR needs to be able to develop a people strategy that supports the deal structure. And finally, it’s important to be able to quantify HR risks and liabilities in clear business terms, using statistics and case studies. Only when the C-Suite understands the very real HR-related risks faced will HR be welcome at the table.

 


About The rules of recovery

The rules of recovery explores economic recovery in Asia, identifying the critical issues companies must address now in order to create a competitive advantage once the markets turn. In an effort to help companies overcome the four core challenges discussed in this point of view; we will be exploring the following issues in a compelling series of articles and webcasts over the next four months:

 

  1. Workforce planning for the future
  2. Regional strategies, framework and solutions
  3. Successful M&A strategies for Asia
  4. Spend optimization
  5. Organizational design for business results
  6. Managing risk
  7. Capturing top-line growth through effective HR
  8. Implementing new government regulations

 

 

 


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