A whole new world: Managing human capital in today’s global enterprises

Last updated: 1 December 2008

 

The international aspirations of individuals, businesses and countries are taking an unprecedented turn as the first decade of the 21st century comes to a close. Globalization today encompasses not only the free-flowing exchange of goods, but of capital, technology, even services and labor. The world’s economies find themselves linked in ways virtually unimagined only a generation ago.

 

This latest wave of globalization has resulted in unprecedented cross-border opportunities and has unleashed powerful market forces that are reshaping the who, what, where and, most significantly, the how of doing business internationally.

 

Global firms’ continued growth and success depends on their ability to compete for top-notch talent. Today, they are asking:

 

  • Where are we going to find the talent we need if traditional sources are no longer available?
  • How do we deploy our workforce effectively around the world?
  • Would it be more productive to “build” or “buy” talent to meet our business needs?
  • How do we engage and reward a highly diverse and highly dispersed global workforce?
  • Do we have the right global leadership in place now – and in the pipeline for the future?
  • What kind of HR function do we need in a global organization?

 

Business and HR leaders must look beyond traditional solutions to find answers to these critical questions. They need to establish new rules for effective talent management and they must exercise creativity and flexibility in meeting the emerging talent challenges presented by globalization.

Introducing Mercer’s new human capital anthology

Mercer’s new anthology, A whole new world: Managing human capital in today’s global enterprises, contains a collection of 10 article authored by Mercer experts worldwide. It reflects the talent issues organizations face as they navigate in the new era of globalization, and it describes steps that some are already taking. It identifies what organizations are doing – or should be doing – to position themselves for success.

 

  • View or download individual anthology articles below
  • Listen to brief podcasts below featuring some of the article authors
  • Download a full PDF copy at right or request a hard copy of the new anthology

 


 

Introduction

 

email author Charles T. Scott

 

Globalization today not only encompasses the free-flowing exchange of goods, but of capital, technology, even services and labor. The world’s economies find themselves linked in ways virtually unimagined only a generation ago. This latest wave of globalization has resulted in unprecedented cross-border opportunities and has unleashed powerful market forces that are reshaping the who, what, where and, most significantly, the how of doing business internationally.

 

Download Download PDF

 


A question of quality: Assessing workforce potential in emerging economies

email author Damien Deluca  email author Han Hu

 

Which of the world’s emerging economies are likely to fill the need for talent in today’s hypercompetitive global market? The obvious answer may not be the right one for all companies. This article presents a framework for assessing workforce potential in emerging markets worldwide.

 

Download Download PDF

 

Play podcast with Damien Deluca (7:33)

 

 

 

podcast Download MP3 podcast

 


Shifting gears: GM redesigns its compensation system to support global business success

email author Darrell Cira

 

The shift to a global business model highlighted the impact of inconsistencies in the compensation structure at General Motors. This article discusses how GM successfully implemented a global compensation framework in two years and the important role Mercer’s International Position Evaluation (IPE) system played.

 

Download Download PDF

 

Play podcast with Darrell Cira (6:35)

 

 

 

podcast  Download MP3 podcast

 


Raising its game: HR transforms to play a central role in global business success

email author Karen Piercy  email author Mike Theaker  email author Philip Vernon

 

Organizations worldwide are transforming their HR functions into strategic business partners. Much of this change has been driven by the need to support the growing globalization of business. This article describes the challenges organizations face as they globalize their HR functions and presents a model that can be used in reshaping the HR function to better support global business success.

 

Download Download PDF

 

Play podcast with Mike Theaker (8:31)

 

 

 

podcast Download MP3 podcast

 


 

Smart moves: Making the most of international assignments

 

email author Carlos A. Mestre  email author Anne Rossier-Renaud  email author Rebecca Powers

 

In recent years, multinational corporations have placed global assignees throughout the world in record numbers as they look to grow business, develop globally minded managers and effectively place talent where it’s needed most. Mercer experts on employee mobility discuss the history of international assignments, the latest trends and the implications for employers worldwide. 
 

Download Download PDF

 

Play podcast with Carlos Mestre (6:03)

 

 

 

podcast  Download MP3 podcast

 


Talent at the top: The growing challenge of global leadership talent management

email author Jim Matthewman  email author Colleen O’Neill  email author Peter Smith

 

Building a pipeline of future global leaders – ready to meet the complex commercial, political and cultural dimensions of international leadership – is a critical and growing challenge for companies worldwide. This article presents a success formula, flowing directly from business strategy, for identifying and developing the executive talent needed to drive future success.

 

Download Download PDF

 

Play podcast with Colleen O'Neill (5:34)

 

 

 

podcast  Download MP3 podcast

 


 

Minding the gap: Delivering retirement benefits to globally mobile employees

 

email author Matthew Hunt

 

In today’s globalized business world, retirement benefits have become increasingly important to both employers, who want to manage their costs while rewarding key talent appropriately, and to employees, who want to ensure adequate accumulation of retirement funds, even as their work takes them to different locations. This article describes issues and emerging approaches for providing retirement benefits to a mobile workforce.

 

Download Download PDF

 


 

M&A beyond borders: Opportunities and risks


email author Robert A. Bundy

 

As the world of M&A has become global, companies around the world are looking for opportunities in far-flung locations. To be successful, they must consider all of the risks – political, economic, cultural, environmental, human capital and more – before committing to the deal. This article shares insights from a global study of executives on M&A trends and from Mercer’s global experience in helping companies manage their business transactions.

 

Download Download PDF

 


 

Global health management: Discovering value and savings in a time of escalating global health care costs

 

email author Christine Owen

 

Rising health care costs are a growing concern for multinational firms, and many are considering global solutions that have the potential to deliver significant cost savings and value. This article describes how to address the complex issue of global health management and arrive at a solution that produces the desired results.

 

Download Download PDF

 


 

The evolution continues: Outsourcing’s growing role in managing and engaging global workforces

 

email author Jeff Miller

 

As the HR function continues its strategic evolution, the outsourcing of transactional work, such as benefits administration, also keeps evolving. HR executives today are noting how new outsourcing models are providing a more personalized and integrated employee experience, spurring the move to data analysis and the extraction of more useful information for managing – and engaging – a global workforce.

 

Download Download PDF

 


What the future holds: Global rewards strategy 2013

email author David Abusah  email author David Conroy  email author Steven E. Gross 

 

Three major trends are driving changes in the traditional employment model and in rewards program design. In this article, three Mercer experts provide regional perspectives on these trends and explain how to develop a longer-term rewards strategy to attract, engage and retain the workforce you need at an affordable and sustainable cost level.
 

Download Download PDF

 


Global insights: Key findings from 10 of Mercer's major global surveys

Download Download PDF

 


 


 

 

Download Download anthology PDF (11 mb)

 

Click here to request a hard copy of Mercer’s new anthology, A whole new world: Managing human capital in today’s global enterprises.

 

 

Other human capital anthologies

 

Mercer has published a series of anthologies on various human capital topics and issues. Click below to learn more.

 

The challenge of change: Transforming business through better human capital management

 

The effective global workforce 
 

The value of people: Insights on human capital

 

 

 

 

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