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Asia Pacific cities rank high on 2012 Quality of Living index

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Asia Pacific cities rank high on 2012 Quality of Living index


India , New Delhi


 

  • European cities continue to dominate the top of the ranking both on quality of living and city infrastructure.
  • Vienna remains at the top, Baghdad at the bottom on overall quality of living.
  • Bangalore’s overall quality of living rank rises from 141 in 2011 to 139 in 2012 and is highest amongst other Indian cities.
  • Amongst Indian cities, Mumbai ranks highest on city infrastructure.
  • Singapore ranks highest for city infrastructure, Port-au-Prince the lowest; Singapore also ranks highest for overall quality of living among Asia cities on the index.

 

Vienna retains the top spot as the city with the world’s best quality of living, according to the Mercer 2012 Quality of Living Survey. Zurich and Auckland follow in second and third place, respectively, and Munich is in fourth place, followed by Vancouver, which ranked fifth. Düsseldorf dropped one spot to rank sixth followed by Frankfurt in seventh, Geneva in eighth, Copenhagen in ninth, and Bern and Sydney tied for tenth place.

 

Among Asia Pacific cities, Australian and New Zealand cities rank higher on the index with Sydney (11), Wellington (13), Melbourne (18) and Perth (21) following Auckland (3).

 

Globally, the cities with the lowest quality of living are Khartoum, Sudan (217); N’Djamena, Chad (218); Port-au-Prince, Haiti (219); and Bangui, Central African Republic (220). Baghdad, Iraq (221) ranks last. Mercer conducts this survey annually to help multinational companies and other organizations compensate employees fairly when placing them on international assignments.

 

Mercer’s Quality of Living reports provide valuable information and hardship premium recommendations for many cities throughout the world. Mercer’s Quality of Living index list covers 221 cities, ranked against New York as the base city.

 

This year’s ranking separately identifies the cities with the best infrastructure based on electricity supply, water availability, telephone and mail services, public transportation, traffic congestion and the range of international flights from local airports. Singapore is at the top of this index, followed by Frankfurt and Munich in second place. Copenhagen (4) and Dusseldorf (5) fill the next two slots, while Hong Kong and London share sixth place. Port-au-Prince (221) ranks at the bottom of the list.

 

“In order for multinational companies to ensure their expatriates are compensated appropriately and an adequate hardship allowance is included in compensation packages, they must be aware of current events and local circumstances,” said Slagin Parakatil, Senior Researcher at Mercer. “Factors such as internal stability, law enforcement effectiveness, crime levels and medical facilities are important to consider when deciding on an international assignment, and the impact on daily life that could be encountered by the expatriate in overseas placements.”

 

Mr. Parakatil continued, “Infrastructure has a significant effect on the quality of living that expatriates experience. While often taken for granted when functioning to a high standard, a city’s infrastructure can generate severe hardship when it is deficient. Companies need to provide adequate allowances to compensate their international workers for these and other hardships.”

 

India

Amongst Indian cities, Bangalore (139) ranks higher than New Delhi (143), Mumbai (146), Chennai (150) and Kolkata (151) in overall Quality of living. Bangalore’s rise in its quality of living ranking can be attributed to positive ratings for international schools which are suitable for expatriates. On the city infrastructure rating Mumbai (134) ranks highest followed by Kolkata (141), New Delhi (153), Chennai (168), Bangalore (170).

 

Asia Pacific

Auckland (3) retains its position as the highest-ranking city for quality of living in the region. Sydney follows at 10, Wellington at 13, Melbourne at 17 and Perth at 21. Singapore remains the highest-ranking Asian city at 25 followed by Japanese cities Tokyo (44), Kobe (48), Yokohama (49) and Osaka (57). Hong Kong (70), Seoul (75), Kuala Lumpur (80), Taipei (85) and Shanghai (95) are other major Asian cities ranked in the top 100. The region’s lowest-ranking cities are Dhaka, Bangladesh (203); Bishkek, Kyrgyzstan (204); and Dushanbe, Tajikistan (207).

 

In terms of city infrastructure, Singapore has the highest ranking worldwide followed by Hong Kong (6), Sydney (8), Perth (25), Tokyo (32) and Melbourne (34). Adelaide and Brisbane both ranked 37. Nagoya (41), Auckland (43), Kobe (44), Wellington (48), Seoul (50) and Osaka (51) are the next highest-ranking cities in this region. The region’s lowest-ranking city for city infrastructure is Dhaka, Bangladesh (205).

 

“A noticeable gap can be seen among Asia Pacific cities where several cities have improved in the region partly because they have been investing massively in infrastructure and public services,” said Phil Stanley, Asia Pacific Global Mobility Leader. Competition among municipalities has been continuously increasing in order to attract multinationals, foreigners, expatriates and tourists. Yet a considerable number of Asian cities rank in the bottom quartile, mainly due to high political volatility, poor infrastructure and obsolete public services.” 

 

Americas

Canadian cities still dominate the top of the index for this region, with Vancouver (5) retaining the top regional spot, followed by Ottawa (14), Toronto (15) and Montreal (23). Calgary ranks 32 on the overall quality of living ranking. Overall, there was almost no movement in rankings among Canadian cities from 2011 to 2012, with Calgary advancing one position, Montreal retreating one position, and the other cities remaining unchanged.

 

Honolulu (28) is the city in the United States with the highest quality of living, followed by San Francisco (29) and Boston (35). Chicago is at 42 and Washington, DC ranks 43. New York – the base city – ranks 44. In Central and South America, Pointe-à-Pitre, Guadeloupe ranks the highest for quality of living at 63. San Juan, Puerto Rico follows at 72 and Montevideo, Uruguay at 77. Port-au-Prince, Haiti (219) ranks lowest in the region.

 

Mr. Parakatil said, “Overall, there has been little change in the rankings for North American cities. A number of South and Central American countries have experienced positive change, essentially due to some modest infrastructural and recreational improvement. Nevertheless, political and security issues, along with natural disasters, continue to hamper the quality of living in South and Central American cities. High crime levels also remain a major problem.” 

 

In terms of city infrastructure, Vancouver (9) tops the ranking for the region with Atlanta and Montreal following at 13. Other Canadian cities that ranked highly were Toronto (16) and Ottawa (25). In the United States, Dallas ranked 15, followed by Washington, DC (22), Chicago (28) and New York (30). Buenos Aires, Argentina (83) has the best city infrastructure in Central and South America, whereas Port-au-Prince is the lowest ranking at 221.

 

Europe

Europe has 15 cities among the world’s top 25 cities for quality of living. Vienna retains the highest-ranking for both the region and globally. The rest of the top 10 for Europe are dominated by German and Swiss cities, with three cities each in the top 10. Zurich (2) is followed by Munich (4), Düsseldorf (6), Frankfurt (7), Geneva (8), Copenhagen (9) and Bern (10). The lowest-ranking Western European cities are Athens (83) and Belfast (64).

 

Other European cities among the top 25 include Amsterdam (12), Berlin (16), Hamburg (17), Luxembourg (19), Stockholm (19), Brussels (22) and Nürnberg (24). Paris ranks 29 and is followed by Helsinki (32), Oslo (32) and London (38). Dublin dropped nine places from last year to rank 35, mostly due to a combination of serious flooding and an increase in crime rates. Lisbon ranks 44 followed by Madrid (49) and Rome (52). Prague, Czech Republic (69) is the highest-ranking Eastern European city followed by Budapest, Hungary (74); Ljubljana, Slovenia (75); Vilnius, Lithuania (79); and Warsaw, Poland (84). The lowest-ranking European city is Tbilisi, Georgia (213).

 

Overall, European cities continue to have high quality of living as a result of a combination of increased stability, rising living standards and advanced city infrastructures,” said Mr. Parakatil. “But economic turmoil, political tension and high unemployment in some European countries and high levels of unemployment have continued to be problematic in the region.” 

 

With six cities in the top 10, European cities also fare well in the city infrastructure ranking. Frankfurt and Munich rank the highest at second place, followed by Copenhagen (4) and Düsseldorf (5). London (6) and Hamburg (9) are followed by Paris which ranks 12. Budapest (67) is the highest-ranking for city infrastructure in Eastern Europe followed by Vilnius (74) and Prague (75), whereas Yerevan (189) and Tbilisi (201) rank lowest.

 

“Infrastructure in German and Danish cities is among the best in the world, in part due to their first-class airport facilities, international and local connectivity, and a high standard of public services,” said Mr. Parakatil. “London’s high ranking in the infrastructure index reflects a combination of high level of public services offered, with its extensive public transportation system including airports, the London Underground buses and railroad services.”

 

Middle East and Africa

Dubai (73) and Abu Dhabi (78) in the United Arab Emirates are the region’s cities with the best quality of living. Port Louis in Mauritius (82), Cape Town (89) and Johannesburg (94) follow, and along with Victoria in the Seychelles (96) and Tel Aviv (99), are the region’s only other cities in the top 100. This region has 15 cities in the bottom 20, including Lagos, Nigeria (202); Bamako, Mali (209); Khartoum, Sudan (217); and N’Djamena, Chad (218). Baghdad, Iraq (221) is the lowest-ranking city both regionally and globally.

 

In the city infrastructure index, most of the region’s cities rank below 100. The exceptions are Dubai (34), which ranks the highest in the region for city infrastructure, Tel Aviv (58), Abu Dhabi (72), Port Louis (91), Muscat (94), Cairo (95) and Cape Town (97). Port Louis, Cairo and Cape Town are the only African cities in the top 100. Elsewhere in the region, Doha, Qatar is at 102, Tunis, Tunisia, ranks 103 and Manama, Bahrain is at 110. In terms of city infrastructure, Baghdad, Iraq (220) is the lowest-ranking city regionally, along with Sana’a, Yemen (219); Brazzaville, Congo (218); Kigali, Rwanda (217); and Abuja, Nigeria (215).

 

“The ongoing turmoil in many countries across North Africa and the Middle East has led to serious security issues for locals and expatriates,” said Mr. Parakatil. “Many countries continue to experience violence through political demonstrations that have sometimes developed into massive uprisings and led to serious instability within the region. Countries such as Syria and Mali have seen their quality of living levels drop substantially. Employers should continually monitor the situation in these countries, as circumstances can degrade rapidly. Companies need to be able to proactively implement mitigation plans, such as emergency repatriation, or adjust expatriate compensation packages accordingly.” 

 

Notes for editors

Mercer produces worldwide quality-of-living rankings annually from its most recent Worldwide Quality of Living Surveys. Individual reports are produced for each city surveyed. Comparative quality of living indexes between a base city and a host city are available, as are multiple-city comparisons. Details are available from Mercer Client Services in Warsaw, at +48 22 434 5383 or online at www.mercer.com/qualityofliving.

 

The list of rankings is provided to journalists for reference, and should not be published in full. Publications and other media outlets may reproduce the top 10 and bottom 10 cities in either list in a table. The data was largely collected between September and November 2012, and will be updated regularly to take account of changing circumstances. In particular, the assessments will be revised to reflect significant political, economic and environmental developments.

 

Expatriates in difficult locations: Determining appropriate allowances and incentives

Companies need to be able to determine their expatriate compensation packages rationally, consistently and systematically. Providing incentives to reward and recognize the efforts that employees and their families make when taking on international assignments remains a typical practice, particularly for difficult locations. Two common incentives include a quality-of-living allowance and a mobility premium.

 

  • Quality-of-living or “hardship” allowances compensate expatriates for decreases in the quality of living between their home and host locations.
  • By contrast, a mobility premium simply compensates for the inconvenience of being uprooted and having to work in another country.

 

A quality-of-living allowance is typically location-related while a mobility premium is usually independent of the host location. Some multinational companies combine these premiums, but the vast majority provides them separately.

 

Quality of Living: City Benchmarking

Mercer also helps municipalities assess factors that can improve their quality-of-living rankings. In a global environment, employers have many choices of where to deploy their mobile employees and set up new business. Thus, a city’s quality-of-living standards can be an important variable for employers to consider.

 

Leaders in many cities want to understand the specific factors that affect their residents’ quality of living and address those issues that affect their city’s overall quality-of-living ranking. Mercer advises municipalities through a holistic approach that addresses their goals of progressing towards excellence and attracting multinational companies and globally mobile talent by improving the elements that get measured in our Quality of Living metrics.

 

Mercer hardship allowance recommendations

Mercer evaluates local living conditions in more than 460 cities it surveys worldwide. We analyze living conditions according to 39 factors, grouped in 10 categories:

 

Political and social environment (political stability, crime, law enforcement)

 

Economic environment (currency exchange regulations, banking services)

 

Socio-cultural environment (censorship, limitations on personal freedom)

 

Medical and health considerations (medical supplies and services, infectious diseases, sewage, waste disposal, air pollution, etc.)

 

Schools and education (standard and availability of international schools)

 

Public services and transportation (electricity, water, public transportation, traffic congestion, etc.)

 

Recreation (restaurants, theatres, movie theatres, sports and leisure, etc.)

 

Consumer goods (availability of food/daily consumption items, cars, etc.)

 

Housing (rental housing, household appliances, furniture, maintenance services)

 

Natural environment (climate, record of natural disasters)

 

The scores attributed to each factor allow for city-to-city comparisons. The result is a quality-of-living index that compares relative differences between any two locations that we evaluate. For the indices to be used effectively, Mercer has created a grid that allows users to link the resulting index to a quality-of-living allowance amount by recommending a percentage value in relation to the index.

 

The information and data obtained through the Quality of Living reports are for information purposes only and are intended for use by multinational organizations, government agencies and municipalities. They are not designed or intended to use as the basis for foreign investment or tourism. In no event will Mercer be liable for any decision made or action taken in reliance of the results obtained through the use of, or the information and/or data contained in or provided by, the reports. While the reports have been prepared based upon sources, information and systems believed to be reliable and accurate, they are provided on an “as-is” basis, and Mercer accepts no responsibility/liability for the validity/accuracy (or otherwise) of the resources/data used to compile the reports. Mercer and its affiliates make no representations or warranties with respect to the reports, and disclaim all express, implied and statutory warranties of any kind, including, but not limited to, representations and implied warranties of quality, accuracy, timeliness, completeness, merchantability and fitness for a particular purpose.

 

Mercer Quality of Living Survey – Worldwide Rankings, 2012

Rank

City

Country/Region

2012

2011

1

1

VIENNA

AUSTRIA

2

2

ZURICH

SWITZERLAND

3

3

AUCKLAND

NEW ZEALAND

4

4

MUNICH

GERMANY

5

5

VANCOUVER

CANADA

6

5

DÜSSELDORF

GERMANY

7

7

FRANKFURT

GERMANY

8

8

GENEVA

SWITZERLAND

9

9

COPENHAGEN

DENMARK

10

9

BERN

SWITZERLAND

10

11

SYDNEY

AUSTRALIA

12

12

AMSTERDAM

NETHERLANDS

13

13

WELLINGTON

NEW ZEALAND

14

14

OTTAWA

CANADA

15

15

TORONTO

CANADA

16

17

BERLIN

GERMANY

17

16

HAMBURG

GERMANY

17

18

MELBOURNE

AUSTRALIA

19

19

LUXEMBOURG

LUXEMBOURG

19

20

STOCKHOLM

SWEDEN

21

21

PERTH

AUSTRALIA

22

22

BRUSSELS

BELGIUM

23

22

MONTREAL

CANADA

24

24

NÜRNBERG

GERMANY

25

25

SINGAPORE

SINGAPORE

26

26

CANBERRA

AUSTRALIA

27

28

STUTTGART

GERMANY

28

29

HONOLULU, HI

UNITED STATES

29

30

ADELAIDE

AUSTRALIA

29

30

PARIS

FRANCE

29

30

SAN FRANCISCO, CA

UNITED STATES

32

33

CALGARY

CANADA

32

35

HELSINKI

FINLAND

32

33

OSLO

NORWAY

35

36

BOSTON, MA

UNITED STATES

35

26

DUBLIN

IRELAND

37

37

BRISBANE

AUSTRALIA

38

38

LONDON

UNITED KINGDOM

39

39

LYON

FRANCE

40

40

BARCELONA

SPAIN

41

42

MILAN

ITALY

42

43

CHICAGO, IL

UNITED STATES

43

43

WASHINGTON, DC

UNITED STATES

44

41

LISBON

PORTUGAL

44

47

NEW YORK CITY, NY

UNITED STATES

44

48

SEATTLE, WA

UNITED STATES

44

46

TOKYO

JAPAN

48

49

KOBE

JAPAN

49

43

MADRID

SPAIN

49

49

PITTSBURGH, PA

UNITED STATES

49

49

YOKOHAMA

JAPAN

52

52

BIRMINGHAM

UNITED KINGDOM

52

52

ROME

ITALY

54

54

PHILADELPHIA, PA

UNITED STATES

55

56

GLASGOW

UNITED KINGDOM

56

54

ABERDEEN

UNITED KINGDOM

57

57

OSAKA

JAPAN

58

61

LEIPZIG

GERMANY

58

58

LOS ANGELES, CA

UNITED STATES

60

59

MINNEAPOLIS, MN

UNITED STATES

61

60

NAGOYA

JAPAN

62

62

DALLAS, TX

UNITED STATES

63

63

POINTE-À-PITRE

GUADELOUPE

64

63

BELFAST

UNITED KINGDOM

65

65

HOUSTON, TX

UNITED STATES

66

66

MIAMI, FL

UNITED STATES

67

67

ST. LOUIS, MO

UNITED STATES

68

68

ATLANTA, GA

UNITED STATES

69

69

PRAGUE

CZECH REPUBLIC

70

70

HONG KONG

HONG KONG

71

71

DETROIT, MI

UNITED STATES

72

72

SAN JUAN

PUERTO RICO

73

74

DUBAI

UNITED ARAB EMIRATES

74

73

BUDAPEST

HUNGARY

75

75

LJUBLJANA

SLOVENIA

75

80

SEOUL

SOUTH KOREA

77

77

MONTEVIDEO

URUGUAY

78

78

ABU DHABI

UNITED ARAB EMIRATES

79

79

VILNIUS

LITHUANIA

80

76

KUALA LUMPUR

MALAYSIA

81

81

BUENOS AIRES

ARGENTINA

82

82

PORT LOUIS

MAURITIUS

83

83

ATHENS

GREECE

84

84

WARSAW

POLAND

85

85

TAIPEI

TAIWAN

86

86

BRATISLAVA

SLOVAKIA

87

87

LIMASSOL

CYPRUS

88

89

TALLINN

ESTONIA

89

88

CAPE TOWN

SOUTH AFRICA

90

91

RIGA

LATVIA

91

90

SANTIAGO

CHILE

92

92

BUSAN

SOUTH KOREA

93

93

PANAMA CITY

PANAMA

94

94

JOHANNESBURG

SOUTH AFRICA

95

95

SHANGHAI

CHINA

96

95

VICTORIA

SEYCHELLES

97

97

BANDAR SERI BEGAWAN

BRUNEI

98

98

ZAGREB

CROATIA

99

99

TEL AVIV

ISRAEL

100

101

JOHOR BAHRU

MALAYSIA

101

100

NOUMEA

NEW CALEDONIA

102

101

BRASILIA

BRAZIL

103

101

MUSCAT

OMAN

104

104

MONTERREY

MEXICO

105

105

SAN JOSÉ

COSTA RICA

106

106

DOHA

QATAR

107

107

BUCHAREST

ROMANIA

108

108

NASSAU

BAHAMAS

109

109

BEIJING

CHINA

109

110

TUNIS

TUNISIA

111

112

ASUNCION

PARAGUAY

112

114

RIO DE JANEIRO

BRAZIL

113

110

SOFIA

BULGARIA

114

115

RABAT

MOROCCO

115

121

BANGKOK

THAILAND

115

116

SÃO PAULO

BRAZIL

117

117

ISTANBUL

TURKEY

118

119

GUANGZHOU

CHINA

119

120

KUWAIT CITY

KUWAIT

120

121

MEXICO CITY

MEXICO

121

118

LIMA

PERU

122

123

CASABLANCA

MOROCCO

123

124

WINDHOEK

NAMIBIA

124

126

AMMAN

JORDAN

125

124

QUITO

ECUADOR

126

113

MANAMA

BAHRAIN

127

127

CHENGDU

CHINA

128

128

MANILA

PHILIPPINES

129

129

SANTO DOMINGO

DOMINICAN REPUBLIC

130

130

BOGOTÃ

COLOMBIA

130

134

NANJING

CHINA

132

132

SHENZHEN

CHINA

133

131

GABORONE

BOTSWANA

134

137

LUSAKA

ZAMBIA

135

136

BELGRADE

SERBIA

135

139

COLOMBO

SRI LANKA

137

137

QINGDAO

CHINA

138

140

JAKARTA

INDONESIA

139

141

BANGALORE

INDIA

140

142

GUATEMALA CITY

GUATEMALA

141

135

CAIRO

EGYPT

142

154

PORT OF SPAIN

TRINIDAD & TOBAGO

143

144

KINGSTON

JAMAICA

143

143

NEW DELHI

INDIA

145

146

SHENYANG

CHINA

146

144

MUMBAI

INDIA

147

147

HANOI

VIETNAM

148

147

LA PAZ

BOLIVIA

149

149

HO CHI MINH CITY

VIETNAM

150

150

CHENNAI

INDIA

151

151

KOLKATA

INDIA

151

152

SKOPJE

MACEDONIA

153

152

DAKAR

SENEGAL

154

163

MOSCOW

RUSSIA

155

155

SARAJEVO

BOSNIA-HERZEGOVINA

156

156

LIBREVILLE

GABON

157

157

RIYADH

SAUDI ARABIA

158

158

ACCRA

GHANA

158

161

KIEV

UKRAINE

160

159

JEDDAH

SAUDI ARABIA

161

160

JILIN

CHINA

162

162

KAMPALA

UGANDA

163

165

ST. PETERSBURG

RUSSIA

164

132

BLANTYRE

MALAWI

165

181

MAPUTO

MOZAMBIQUE

166

166

MANAGUA

NICARAGUA

167

169

VIENTIANE

LAOS

168

164

CARACAS

VENEZUELA

169

172

ALMATY

KAZAKHSTAN

170

168

SAN SALVADOR

EL SALVADOR

171

170

BEIRUT

LEBANON

172

171

COTONOU

BENIN

173

167

BANJUL

GAMBIA

174

173

YEREVAN

ARMENIA

175

177

TEGUCIGALPA

HONDURAS

176

174

TIRANA

ALBANIA

177

174

NAIROBI

KENYA

178

176

DJIBOUTI

DJIBOUTI

179

178

ALGIERS

ALGERIA

180

179

ISLAMABAD

PAKISTAN

181

184

KIGALI

RWANDA

182

183

YAOUNDÉ

CAMEROON

183

182

MINSK

BELARUS

184

189

HAVANA

CUBA

185

186

PHNOM PENH

CAMBODIA

186

184

DOUALA

CAMEROON

187

188

DAR ES SALAAM

TANZANIA

188

190

LAHORE

PAKISTAN

188

187

TEHRAN

IRAN

190

191

KARACHI

PAKISTAN

191

194

LUANDA

ANGOLA

192

193

LOMÉ

TOGO

193

192

HARARE

ZIMBABWE

194

195

BAKU

AZERBAIJAN

195

196

YANGON

MYANMAR

196

202

TRIPOLI

LIBYA

197

179

DAMASCUS

SYRIA

198

198

TASHKENT

UZBEKISTAN

199

199

ASHKHABAD

TURKMENISTAN

200

200

OUAGADOUGOU

BURKINA FASO

201

200

ADDIS ABABA

ETHIOPIA

202

203

LAGOS

NIGERIA

203

204

DHAKA

BANGLADESH

204

206

BISHKEK

KYRGYZSTAN

205

205

ABUJA

NIGERIA

206

207

NIAMEY

NIGER

207

208

DUSHANBE

TAJIKISTAN

208

209

ANTANANARIVO

MADAGASCAR

209

197

BAMAKO

MALI

210

210

CONAKRY

GUINEA

211

213

ABIDJAN

CÔTE D'IVOIRE

212

211

KINSHASA

DEMOCRATIC REP. OF THE CONGO

213

212

NOUAKCHOTT

MAURITANIA

213

214

TBILISI

GEORGIA

215

214

BRAZZAVILLE

CONGO

216

216

SANA'A

YEMEN

217

217

KHARTOUM

SUDAN

218

219

N'DJAMENA

CHAD

219

218

PORT-AU-PRINCE

HAITI

220

220

BANGUI

CENTRAL AFRICAN REPUBLIC

221

221

BAGHDAD

IRAQ

 

Mercer City Infrastructure Ranking, 2012* 

Rank

City

Country/Region

1

SINGAPORE

SINGAPORE

2

FRANKFURT

GERMANY

2

MUNICH

GERMANY

4

COPENHAGEN

DENMARK

5

DÜSSELDORF

GERMANY

6

HONG KONG

HONG KONG

6

LONDON

UNITED KINGDOM

8

SYDNEY

AUSTRALIA

9

HAMBURG

GERMANY

9

VANCOUVER

CANADA

11

YOKOHAMA

JAPAN

12

PARIS

FRANCE

13

ATLANTA, GA

UNITED STATES

13

MONTREAL

CANADA

15

DALLAS, TX

UNITED STATES

16

TORONTO

CANADA

16

VIENNA

AUSTRIA

18

HELSINKI

FINLAND

18

OSLO

NORWAY

18

STOCKHOLM

SWEDEN

18

STUTTGART

GERMANY

22

WASHINGTON, DC

UNITED STATES

23

AMSTERDAM

NETHERLANDS

24

ZURICH

SWITZERLAND

25

BERN

SWITZERLAND

25

OTTAWA

CANADA

25

PERTH

AUSTRALIA

28

CHICAGO, IL

UNITED STATES

29

BERLIN

GERMANY

30

NEW YORK CITY, NY

UNITED STATES

31

BOSTON, MA

UNITED STATES

32

TOKYO

JAPAN

33

NÜRNBERG

GERMANY

34

DUBAI

UNITED ARAB EMIRATES

34

MADRID

SPAIN

34

MELBOURNE

AUSTRALIA

37

ADELAIDE

AUSTRALIA

37

BRISBANE

AUSTRALIA

37

PHILADELPHIA, PA

UNITED STATES

40

HONOLULU, HI

UNITED STATES

41

NAGOYA

JAPAN

42

BRUSSELS

BELGIUM

43

AUCKLAND

NEW ZEALAND

44

BIRMINGHAM

UNITED KINGDOM

44

GLASGOW

UNITED KINGDOM

44

KOBE

JAPAN

47

GENEVA

SWITZERLAND

48

MIAMI, FL

UNITED STATES

48

WELLINGTON

NEW ZEALAND

50

SEOUL

SOUTH KOREA

51

HOUSTON, TX

UNITED STATES

51

MILAN

ITALY

51

OSAKA

JAPAN

51

SEATTLE, WA

UNITED STATES

55

SAN FRANCISCO, CA

UNITED STATES

56

CANBERRA

AUSTRALIA

57

BARCELONA

SPAIN

58

TEL AVIV

ISRAEL

59

MINNEAPOLIS, MN

UNITED STATES

60

CALGARY

CANADA

60

LEIPZIG

GERMANY

62

DUBLIN

IRELAND

63

PITTSBURGH, PA

UNITED STATES

64

DETROIT, MI

UNITED STATES

65

LOS ANGELES, CA

UNITED STATES

65

ST. LOUIS, MO

UNITED STATES

67

BUDAPEST

HUNGARY

67

LYON

FRANCE

69

ABERDEEN

UNITED KINGDOM

69

BELFAST

UNITED KINGDOM

71

LUXEMBOURG

LUXEMBOURG

72

ABU DHABI

UNITED ARAB EMIRATES

72

ROME

ITALY

74

VILNIUS

LITHUANIA

75

PRAGUE

CZECH REPUBLIC

76

LISBON

PORTUGAL

77

KUALA LUMPUR

MALAYSIA

78

TAIPEI

TAIWAN

79

BANDAR SERI BEGAWAN

BRUNEI

80

BRATISLAVA

SLOVAKIA

81

JOHOR BAHRU

MALAYSIA

82

TALLINN

ESTONIA

83

BUENOS AIRES

ARGENTINA

84

BUSAN

SOUTH KOREA

85

RIGA

LATVIA

86

SHANGHAI

CHINA

87

SAN JUAN

PUERTO RICO

88

WARSAW

POLAND

89

SANTIAGO

CHILE

90

POINTE-À-PITRE

GUADELOUPE

91

PORT LOUIS

MAURITIUS

92

LJUBLJANA

SLOVENIA

93

BEIJING

CHINA

94

MUSCAT

OMAN

95

CAIRO

EGYPT

96

MONTEVIDEO

URUGUAY

97

CAPE TOWN

SOUTH AFRICA

98

RIO DE JANEIRO

BRAZIL

99

ATHENS

GREECE

100

BANGKOK

THAILAND

101

BRASILIA

BRAZIL

102

DOHA

QATAR

103

TUNIS

TUNISIA

104

ISTANBUL

TURKEY

105

LIMASSOL

CYPRUS

106

VICTORIA

SEYCHELLES

107

LIMA

PERU

108

MONTERREY

MEXICO

109

PANAMA CITY

PANAMA

110

MANAMA

BAHRAIN

111

JOHANNESBURG

SOUTH AFRICA

112

BUCHAREST

ROMANIA

113

KUWAIT CITY

KUWAIT

113

NOUMEA

NEW CALEDONIA

115

ZAGREB

CROATIA

116

SÃO PAULO

BRAZIL

117

NANJING

CHINA

118

CHENGDU

CHINA

119

RIYADH

SAUDI ARABIA

120

MANILA

PHILIPPINES

121

CASABLANCA

MOROCCO

122

QUITO

ECUADOR

123

MOSCOW

RUSSIA

124

NASSAU

BAHAMAS

125

GUANGZHOU

CHINA

126

COLOMBO

SRI LANKA

127

MEXICO CITY

MEXICO

128

BOGOTÃ

COLOMBIA

129

ASUNCION

PARAGUAY

130

JEDDAH

SAUDI ARABIA

131

JAKARTA

INDONESIA

132

SHENZHEN

CHINA

133

BELGRADE

SERBIA

134

MUMBAI

INDIA

135

SKOPJE

MACEDONIA

136

SAN JOSÉ

COSTA RICA

137

HO CHI MINH CITY

VIETNAM

138

SANTO DOMINGO

DOMINICAN REPUBLIC

139

RABAT

MOROCCO

140

SOFIA

BULGARIA

141

KOLKATA

INDIA

142

ISLAMABAD

PAKISTAN

143

CARACAS

VENEZUELA

144

GABORONE

BOTSWANA

144

GUATEMALA CITY

GUATEMALA

146

HANOI

VIETNAM

146

KIEV

UKRAINE

146

TEHRAN

IRAN

149

VIENTIANE

LAOS

150

LA PAZ

BOLIVIA

151

SHENYANG

CHINA

152

QINGDAO

CHINA

153

NEW DELHI

INDIA

153

PORT OF SPAIN

TRINIDAD & TOBAGO

155

KINGSTON

JAMAICA

156

JILIN

CHINA

157

WINDHOEK

NAMIBIA

158

AMMAN

JORDAN

158

KARACHI

PAKISTAN

160

ST. PETERSBURG

RUSSIA

161

TRIPOLI

LIBYA

162

LIBREVILLE

GABON

163

MINSK

BELARUS

164

SARAJEVO

BOSNIA-HERZEGOVINA

165

LAHORE

PAKISTAN

165

SAN SALVADOR

EL SALVADOR

167

DJIBOUTI

DJIBOUTI

168

CHENNAI

INDIA

169

DAKAR

SENEGAL

170

BANGALORE

INDIA

171

HARARE

ZIMBABWE

172

ALMATY

KAZAKHSTAN

173

NAIROBI

KENYA

174

COTONOU

BENIN

175

BLANTYRE

MALAWI

176

ACCRA

GHANA

177

LUSAKA

ZAMBIA

178

ASHKHABAD

TURKMENISTAN

179

TEGUCIGALPA

HONDURAS

180

TIRANA

ALBANIA

180

YANGON

MYANMAR

182

TASHKENT

UZBEKISTAN

183

DOUALA

CAMEROON

184

DAMASCUS

SYRIA

185

BANJUL

GAMBIA

185

LOMÉ

TOGO

187

HAVANA

CUBA

188

DAR ES SALAAM

TANZANIA

189

NIAMEY

NIGER

189

YEREVAN

ARMENIA

191

MAPUTO

MOZAMBIQUE

192

ALGIERS

ALGERIA

192

KINSHASA

DEMOCRATIC REP. OF THE CONGO

194

PHNOM PENH

CAMBODIA

195

KAMPALA

UGANDA

196

ABIDJAN

CÔTE D'IVOIRE

197

MANAGUA

NICARAGUA

198

BISHKEK

KYRGYZSTAN

199

BAKU

AZERBAIJAN

200

DUSHANBE

TAJIKISTAN

201

LUANDA

ANGOLA

201

TBILISI

GEORGIA

203

YAOUNDÉ

CAMEROON

204

BEIRUT

LEBANON

205

DHAKA

BANGLADESH

206

ADDIS ABABA

ETHIOPIA

207

NOUAKCHOTT

MAURITANIA

208

N'DJAMENA

CHAD

209

OUAGADOUGOU

BURKINA FASO

210

KHARTOUM

SUDAN

211

BAMAKO

MALI

212

ANTANANARIVO

MADAGASCAR

213

BANGUI

CENTRAL AFRICAN REPUBLIC

214

LAGOS

NIGERIA

215

ABUJA

NIGERIA

216

CONAKRY

GUINEA

217

KIGALI

RWANDA

218

BRAZZAVILLE

CONGO

219

SANA'A

YEMEN

220

BAGHDAD

IRAQ

221

PORT-AU-PRINCE

HAITI

*Mercer’s City Infrastructure Ranking 2012 is based on measures of: Electricity, Water Availability, Telephone, Mail, Public Transportation, Traffic Congestion & Airport Effectiveness.

 

 

About Mercer
Mercer is a global consulting leader in talent, health, retirement and investments. Mercer helps clients around the world advance the health, wealth and performance of their most vital asset – their people. Mercer's 20,000 employees are based in more than 40 countries. Mercer is a wholly owned subsidiary of Marsh & McLennan Companies (NYSE: MMC), a global team of professional services companies offering clients advice and solutions in the areas of risk, strategy and human capital. With 52,000 employees worldwide and annual revenue exceeding $10 billion, Marsh & McLennan Companies is also the parent company of Marsh, a global leader in insurance broking and risk management; Guy Carpenter, a global leader in providing risk and reinsurance intermediary services; Oliver Wyman, a global leader in management consulting. Follow Mercer on Twitter @MercerInsights 

 


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