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Global insights on employee engagement
Overall, 34% of Chinese
workers are seriously
considering leaving
their organization, up
from 18% in 2004. This
figure is highest (39%)
among workers age
16–24. Another concern:
The 23% who didn’t
commit to staying or
leaving are the least
satisfied and engaged
of all.
Benefits rank sixth in
importance among
value propositions
elements, but 50%
of Chinese workers
today rate their overall
benefits package as
good/very good, down
from 58% in 2004. On
a positive note, 66%
say their organization
has done a good job of
communicating about
benefits, up from 61%.
A supplemental
retirement savings
plan is the third most
important element of
the value proposition in
China and is especially
valued by older workers.
More than half of all
workers (57%) say they
are doing enough to
financially prepare for
retirement, but only 41%
feel their organization
is doing enough.
Base pay ranks as the
second most important
element of the value
proposition. However,
Chinese employees
cite low satisfaction
with base pay (52% are
satisfied) and incentive
pay (51%). Most (79%)
understand how their
pay is determined, but
fewer (65%) say they are
rewarded for doing a
good job.
More Chinese workers
say they have sufficient
opportunity for growth
and development
(68%, up from 55%
in 2004) and are
confident in achieving
long-term career
objectives with their
current organization
(69%, up from 63%).
However, fewer believe
promotions go to
the most qualified
employees (63%, down
from 67%).
While 71% recommend
their organization
as a good place to
work, up from 62% in
2004, scores for senior
management dropped
consistently: 68% say
their organization as
a whole is well
managed, down from
75%, and 67% say
management does
better at confronting
issues before they
become problems, down
from 74%.
Nearly all Chinese
workers say they have
the tools/equipment
to do their jobs well
(91%, up from 86% in
2004). But they are
less pleased with their
managers today: 68%
say their department/
work group is well
managed, down from
77%, and 59% say
managers demonstrate
concern for employees,
down from 72%.
Sixty percent of Chinese
employees say their
organization provides
them the opportunity
to work flexibly; 71%
say they are able to
maintain a healthy
balance between work
and their personal life,
down from 75% in 2004;
and 66% agree that their
workload is reasonable,
down sharply from 81%.
Career advancement highly valued; engagement drops along withmanagement scores
• One in three employees seriously considering leaving
• Workers give improved scores for career advancement opportunities
• Scores for senior and immediate management drop consistently
My Engagement
My Benefits
My Retirement
My Pay
My Life
My Job
My Company
My Career
China
Date of current survey: 2011 Number of respondents: 2,033 Date of prior survey: 2004
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