Delta, part of a new business segment in Mercer, works with CEOs, boards, executive teams and other senior leaders to design and implement large-scale change that has transformational impact across the enterprise. We help leaders increase their individual effectiveness, teams improve their collective performance, and organizations achieve their strategic objectives.
We have the greatest impact when we work with organizations undergoing or anticipating profound change that requires dramatically new approaches to leading the institution, structuring its operations, building capability, and doing its work. These critical inflection points often coincide with key milestones in a CEO’s tenure – their initial appointment to the role, their second act or term, managing their succession, and finally, creating their legacy. In other cases, the changes result from internal or external discontinuities – a major merger, the sudden introduction of technologies or business models that fundamentally alter the nature of competition, a need to increase efficiency and agility across the organization, or other significant shifts in the business environment.
We combine a blend of different management, analytical, and behavioral methodologies with a unique delivery approach that achieves high impact for our clients in two main areas – CEO effectiveness and organization transformation.
We help our clients achieve transformational change by enhancing organizational alignment and agility, and equipping leaders to drive performance.
Helping CEOs to help maximize their individual leadership effectiveness and impact
Helping CEOs and senior teams formulate and articulate the strategic intent for where the organization should go in the next 3–5 years
Helping to develop a shared understanding of its impact, and what is needed to align all aspects of the organization for successful execution
Helping CEOs shape a constructive and value-adding relationship with the board of directors
Helping senior teams enhance their performance through improvements in team dynamics and work processes
Helping CEOs create the shared understanding, personal commitment, and consistent behavior of the top leaders in support of the organization’s strategic direction and priorities
Helping to design an organizational structure and governance approach aligned with the strategic, growth, and performance goals
Helping CEOs structure effective governance at the top levels of the organization by clearly specifying roles, structures, processes, and accountabilities
Helping to identify and develop the right leaders and capabilities for organizational success and sustainability
Helping to articulate a desired culture and implement activities that influence change
Helping to win the hearts and minds of employees through high-impact communication and alignment activities
Helping CEOs to plan and execute an effective succession approach that enhances leadership and organizational strength